This is a list of changelogs, sample applications, security, general troubleshooting, and FAQ.
Changelogs
SDK | Resource |
|---|---|
Sample applications
SDK | Demo Application |
|---|---|
Swift sample with Objective-C notification targets on GitHub | |
API resources
Security
Security Principles for Integrating with Insider One
Data Confidentiality, Job Controls, and Availability Controls
Troubleshooting
General issues
Use phone numbers as identifiers for SMS
Use phone numbers as identifiers for WhatsApp
Email channel subscription management
Why does the app automatically redirect to a URL when the user has not clicked the App Push?
Why can I connect to Test Lab, but the session_start event is not triggered on iOS or Android?
How does the Get Message Center Data method work?
Why is product ID consistency important for App Smart Recommender?
What algorithms and campaign management options are available for App Smart Recommender?
How can we track Smart Recommender campaign performance?
What happens when a user deletes their account?
How can we redirect users to our app?
Confusion of Attributes Among Users After Login
I'm having push handler issues with multiple push providers
We're having issues with the open count
How can we open Insider SDK debug mode?
Why can't I add my device as a test device?
How can we check if the SDK is properly initialized?
How can we control the data that is sent?
Why do different recommendation algorithms recommend the same products?
Why do we see an issue with Smart Recommender logs?
How can we check our push data?
Why don't our buttons redirect users to the linked pages?
How can we check if the Content Optimizer data is sent properly?
I'm having issues with the product object
Why cannot we trigger the login method a second time in an active session?
How can I use dynamic email integration to add a test device?
Are events and attributes collected on the webview pages of our app by default?
iOS issues
Rich push images won't show up
Carousel push images won't show up
How can I use Insider podfile with a static library on the iOS platform?
How can we check if the Insider Notification Targets are set correctly?
How should we use an external push provider and Insider integration NotificationService together?
Production vs. Development Devices on iOS
I can't connect to the test wizard
I added my device as a test device, but my token cannot be validated.
Android issues
Carousel push images won't show up
I can't connect to the panel with a QR code scan with an Android device
Rich push images won't show up
We're having issues with splash screen adoption
How can we remove the Location methods in our Android project?
How can we set a custom sound for push notifications?
FAQ
FAQ about Identity Resolution Management
FAQ about Mobile App Integration
App references
Handling Silent Pushes Correctly
New FCM Quota System and Its Impact on Message Delivery
Regarding App Privacy Details on App Store
Apple's Account Deletion Offering