Why does the app automatically redirect to a URL when the user has not clicked the App Push?

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If the push redirects but doesn’t appear in the foreground, call the foregroundPushView() method to display the push on the device. See the method in iOS, React Native, Flutter, and Cordova.

Insider SDK does not automatically redirect users to a URL unless they interact with the push notification. This issue typically stems from a custom implementation in the app, not from the default behavior of the Insider SDK.

Checklist:

  • Does the app use the willPresentNotification method on iOS?
    If so, the custom code inside this method might be handling foreground pushes in a way that triggers the redirection without user interaction.

  • Is Firebase or another third-party push handling service integrated?
    If yes, make sure Insider SDK's push handling is not being overridden or duplicated.