Which features can be tested by the partner developer?
With the help of Integration Wizard, you can test each push function, InApp function, revenue tracking, geofence, social proof and cart reminder on your end.
How can our developer adjust the deep link during the integration?
You can check the callback methods for Android, iOS, React Native, Flutter, and Cordova.
I have completed the Integration Wizard and its steps. I can connect devices, test basic push notifications and receive push notifications, but I can't receive images in the push notifications. Why not?
It depends on the configuration.
- iOS: The app group’s identifier might be incorrect or you might have another push handler inside the project. Refer to image issues in rich pushes or carousel pushes.
- Android: It might be due to a third-party conflict or push handling. Refer to image issues in carousel pushes.
I have completed the Integration Wizard and its steps. I can connect devices, but cannot receive push notifications. Why not?
Successful connection of test devices means successful SDK integration. However, there may be several reasons for not receiving push notifications:
- You may not have allowed the push notifications.
- The iOS certificate or Android Push API Key may not have been uploaded to the panel.
- If it is on iOS, the panel environment need to checked through Application Settings > Push Notification > Push Notification Server State . The environment of the device and that of the panel need matching.
- For Android devices, Firebase Cloud Messaging integration may not have been completed.
I have completed the Integration Wizard and its steps, but I can't connect my device. Why not?
Refer to this guide to see why you cannot add your device.
How does Add Uncreated Metrics prompt work?
If you implement any event or attribute in your project without using the Test Lab, you will be prompted with the “Add Uncreated Metric” message on the Test Lab page. If you click the Add button, they will be listed on the Test Lab. Please be informed that the event parameters and attributes can be listed within the predefined account limits. If you have exceeded the limit, they will not be added.
Which framework does Insider support for hybrid app development?
Insider supports the following frameworks for hybrid app development:
How does SDK stop log logic work?
A user’s events and attributes are sent to segments and Insider's Unified Customer Database (UCD) after the user closes and kills the app. As for the customers using the SDK Flush, they are sent to the UCD at specific periods.