Where can I add test devices to the panel?
You can add your test devices through Components > Integrations > App Integrations > Test Devices.
Where can I see the test devices that were added to the panel?
Once you add your test devices, they will be listed on Components > Integrations > App Integrations > Test Devices.
What does "Bad Device Token Error" mean?
This means that the application and the app environment do not match: One is a development environment, and the other is a production, so push notifications are sent from two different environments. The push notifications sent from the development environment are delivered to the development version of the application, and those sent from the production environment are sent to the production version of the application. You can change the Push Notification Server State through Components > Application Settings > Push Notifications in order not to get this error.
What does "Mismatch Sender ID Error" mean?
The sender ID and the Firebase API key values should match to send push notifications to Android devices. If these two values do not match, no push notification can be sent to Android users.
What does "Unregistered Error" mean?
This means the user has uninstalled the app and is no longer reachable on iOS. To send a test push notification to this user, the user should delete the application, install it, and add the device as a test device again.
What does "Not Registered Error" mean?
This means the user has uninstalled the app and is no longer reachable on Android. This error is generally seen on Android SDK versions higher than 8.0 since the UDID changes when the user deletes and installs the application. In this case, you need to add the device as a test device again.
What does "No Device Token Error" mean?
If a device has not allowed push notifications, it will receive this error. The push notifications should be allowed.
What does "Device Token Not For Topic Error" mean?
It means the push notification certificate topic and the application package name do not match.
Can we see who sent a test push notification?
You cannot see who sent a specific test push notification on the panel.
What does it mean when the event parameter's value can be tracked, but the test status fails?
This depends on the data type. The status will be updated as failed when the first event parameter is sent to the system using a different data type. For instance, the system checks whether the value type is doubled. If the value was sent in the "string" type, it would fail.