If you are experiencing issues with your users not receiving Web Push notifications, there may be several reasons. To start troubleshooting, you might find the following articles helpful:
- Receiving no Notifications
- Checking Opt-in in Settings
- Checking Web Push URL
- Channel Frequency Capping
- Debugging Service Worker
- Checking User Permission
- Getting Web Push Token
- Clear Cache and Reset Data
- Change in Web Push Analytics
- Action Buttons in Web Push Notifications
- Web Push Unsubscriber Peak Due to Data Policy
- Optimize Growth When Setup Looks Correct