RFM Segments: Champions

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Champions are customers who have:

  • Made a purchase very recently

  • Shop frequently

  • Spend significant amounts

They have the highest scores in Recency, Frequency, and Monetary value.

Use Cases

Exclusive Product Offers

Promote new arrivals and higher-value products to encourage premium purchases.

Brand Advocacy Programs

Invite Champions to affiliate marketing programs or ambassador initiatives.

Customer Feedback

Ask Champions for reviews and feedback to leverage their loyalty and satisfaction.