RFM Segments: Promising

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Promising customers are users who have:

  • Made a purchase very recently.

  • Shop with average frequency.

  • Spend fair amounts.

  • Highest Recency score, Medium Frequency score, and High Monetary score

The Promising segment focuses on recent, high-value purchasers—ideal for relationship-building, personalized offers, and loyalty program promotion.

Use Cases

Affinity-Based Product Recommendations

Offer products aligned with the customer’s purchase history and interests.

Loyalty Program Invitations

Introduce loyalty membership programs to nurture them toward long-term loyalty.

Personalized Engagement

Send tailored messages to strengthen the relationship and drive repeat purchases.