Email Campaigns Page

Email Campaigns page lists all your previously created email campaigns.

You can navigate to Experience > Message > Email and directly land on this page.

You can use the email campaigns page to perform the following operations:

Create email

You can click the Create button to start creating an email campaign.

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Filter & list campaigns

You can filter and list your campaigns based on their statuses, types, and tags.

Statuses

Draft: Email campaigns that you work on and make changes on. These campaigns are editable.
Completed: Email campaigns that are sent to the recipients. These campaigns are not editable.
Scheduled: Email campaigns that will be sent at a future date and time. These campaigns are editable till they are completed. If you edit them, you should re-configure their scheduling settings.
Running: Email campaigns that are being sent to the recipients at the time being. These campaigns are not editable.
Awaiting Next Run: Recurring campaigns that await the next time they will be sent. These campaigns are editable. If you edit them, you should re-configure their scheduling settings.
Paused: Email campaigns that are no longer active. These campaigns are editable. If you edit them, you should re-configure their scheduling settings.

Types

Single email: One-time emails that you send to the recipients
Experiment email: Emails that you can create as A/B testings
Recurring email: Emails that you can send on a daily, weekly or monthly basis

Search campaigns

You can search your email campaigns by their names or their campaign IDs.

Sort campaigns based on Created On/Send Date

You can sort your email campaigns based on the date you created them or the date you sent or will send them.

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Created on and Send Date are based on your time zone selection. You can configure your time zone in account preferences.

Configure Settings

You can go to the Settings page to configure your Email Settings.

See analytics for each campaign

You can click the Analytics icon to see the campaign analytics for each campaign.

See details of campaigns

You can see the following details of your campaign: Schedule details, campaign details, time zone, tags, include/exclude recipients, segments, design, variations, email subject, and notes.

Duplicate email campaigns

You can duplicate your email campaigns and make a copy of them to edit them to create a similar campaign.

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If you duplicate a Completed campaign, the new campaign is created on the Draft status. Unlike the completed campaigns, you can edit this new duplicated draft campaign.

Pin/Unpin campaigns on top of the list

You can pin your email campaigns that you want to reach easily to the top of the campaign list. The pinned campaigns will be highlighted in yellow color.

You can click the Unpin button and unpin your pinned email campaigns.