Can a successful integration break down?
Under normal circumstances, a successful integration should not break down. However, if the application's development team makes changes at the code level, the integration might break after an update.
Does Insider SDK require any permissions inside the application?
Insider SDK requests push notification permission to send push notifications and location permission to track geofences. No other permissions are requested from users besides these.
What happens if Apple or Android wants an explanation regarding how location information is used inside the application?
If Apple or Android asks why the application requests user location, you can provide a purpose string explaining the reason. For example: "To inform users about opportunities based on their location, we request location permission."
How can our developer adjust the deep link during the integration?
You can check the callback methods for Android, iOS, React Native, Flutter, and Cordova.
I have completed the Integration Wizard and its steps, but I can't connect my device. Why not?
Refer to this guide to see why you cannot add your device.
How does the Add Uncreated Metrics prompt work?
If you implement any event or attribute in your project without using the Test Lab, you will be prompted with the “Add Uncreated Metric” message on the Test Lab page. If you click the Add button, they will be listed on the Test Lab. Please be informed that the event parameters and attributes can be listed within the predefined account limits. If you have exceeded the limit, they will not be added.
Which framework does Insider support for hybrid app development?
Insider supports the following frameworks for hybrid app development:
How does the "SDK stop log logic" work?
A user’s events and attributes are sent to segments and Insider's Unified Customer Database (UCD) after the user closes and kills the app. As for the customers using the SDK Flush, they are sent to the UCD at specific periods.