FAQ about Coupon Management

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Can I use the same coupon list for multiple campaigns?

Yes, you can.

What happens if there is no coupon left in the coupon list?

You can add a fallback coupon to your coupon list. If unique codes in a list run out, the user will see the fallback coupon. If there is no fallback coupon for the unique codes or the display limit is over for the single coupon, the campaign will be moved to the Passive status.

Are coupon lists reusable? Can I continue to use the remaining coupons in another campaign?

Yes. Even if a campaign becomes passive, the coupon codes left in the list can be used for different campaigns. 

Can we export the remaining coupons?

No, there is no option to export the remaining coupon codes.

What happens to a campaign if its coupon list is deleted? 

The campaign becomes inactive.

What will happen if coupons run out and/or expire?

When coupons run out or expire, you can finish the campaign or use fallback options if the coupon list has a fallback code.