Web Push Settings

You can configure general settings and set up configurations with Web Push settings. To navigate, click Settings at the top right corner of the Web Push listing page.

On the Web Push Settings page, you can configure:

• General Settings

• Setup Settings

• Setup Test

General Settings

The General Settings section allows you to define default behaviors for your Web Push notifications. Here, you can configure essential parameters, such as the time notifications remain active (Time to Live), what happens if a dynamic link fails (Fallback URL), how to manage traffic load (Single Push Throttling), and how to enable API-based notification delivery via the Web Push API Key.

Time to Live

You can set the default Time to Live duration, which refers to the expiration time of the Web Push.

All Web Pushes will be sent out at the specified time. However, users who do not have their browsers open when the Web Push is sent will receive it the next time they open their browser, unless the time to live expires.

Fallback URL

You can set a default Fallback URL to redirect users if your Dynamic Link URL fails.

Single Push Throttling

You can enable Single Push Throttling to allow your recipients to receive Single Web Push messages gradually, especially if your website frequently experiences high user traffic issues.

Web Push API Key

If you want to send Web Push notifications through your website, rather than from the InOne panel, Insider provides an environment for sending pushes to segmented users and obtaining analytics using the Web Push API. The authorization transaction is done with the Web Push API Key.

To create a new Web Push API key, refer to the API Authentication Tokens.

Only users with an Administrator role can access the Web Push API Key.

Web Push API keys created in Web Push Settings will be automatically disabled on October 15, 2025. To generate new Web Push keys, navigate to Inone Settings > Integration Settings.

Setup Settings

The Setup Settings section is where you configure how users opt in to receive your Web Push notifications. Opt-in is a term used when users give permission to receive Web Push notifications. You cannot send them messages without their consent.

You can choose between Native and Custom opt-in methods, customize prompts, and define Service Worker paths for proper integration. Completing this setup ensures that your site collects valid Web Push subscribers in compliance with browser and security requirements.

Activate Opt-in

You can enable the opt-in to start displaying the prompt you have configured and collecting subscribers.

Opt-in Configuration

You can select and configure the prompt settings for your users to give consent to receive your Web Push notifications.

Native Opt-in

Native Opt-in is the browser's standard permission prompt. If your website supports HTTPS, you can use Native Opt-in, which is the browser's native prompt. This allows you to collect tokens under your domain.

Custom Opt-in

Custom Opt-in is a pre-prompt triggered before the browser's standard permission prompt. We recommend using this type only if your website does not support HTTPS. If you choose HTTP Opt-in, refer to the Custom (HTTP) Opt-in Configuration article for more information on its customization.

Service Worker Integration

If your opt-in type is Native Opt-in, enter the relevant path, including the Service Worker. You can add other domain addresses if you have more than one. Remember to add the Service Worker to the same path for all the domains.

You can make changes if any configurations related to these fields have changed after setting the Insider Onboarding Center settings.

Setup Test

The Setup Test section helps you validate that your Web Push opt-in configuration works as expected. You can run tests to verify both Native and Custom opt-in flows, confirm that Service Worker files are correctly integrated, and identify any configuration errors before launching campaigns. This step is optional but highly recommended to prevent delivery issues.

Native Opt-in

If you have changed a setting related to Native Opt-in or Service Worker integration, you can test the changes here.

Before you start testing, ensure that you enable the Activate Opt-in toggle on the Setup Settings page.

To start testing, click the Start Test button.

Testing your setup might take around three minutes. During testing, the Setup Settings page gets disabled, which means you cannot change any configuration before testing ends.

If your test fails, you see the errors and respective pages to fix them.

Custom Opt-in

Before you start testing, ensure that you enable the Activate Opt-in toggle on the Setup Settings page.

If your opt-in type is the Custom Opt-in, then you need to test your setup manually:

1. Go to your website and navigate to the homepage.

2. Accept cookies if you have a cookie policy.

3. Allow custom opt-in permission.

4. Allow native opt-in permission on the pop-up screen.

List of Errors

The errors you might face while testing your Native Opt-in or Service Worker integration are: