Geofence Settings

Suggested readings: Geofence App Push, Use Cases for Geofence App Push

Geofence push campaigns are automated campaigns that are triggered by the user’s current location. A geofence is a tracked area on a map defined by a given radius. If a user enters or exits the tracked geofence, a push notification will be sent.

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Insider's SDK does not track the user's current location in real-time. Geofence app pushes are triggered once the user enters or exits the specified area. For users to receive geofence app pushes, they need to allow background location tracking in their app, selecting the "Always" option.

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Geofences do NOT consume the device's battery and do NOT slow down the app. WiFi and location services on the device use the same amount of the device’s power with Insider One geofences on.

We suggest always creating a geofence and measuring the location's performance before creating a campaign.

To create a geofence:

1. Navigate to Components > Geofence.
2. Click the Create button on the geofence listing page and choose Single Geofence or Multiple Geofences.

Create geofence

Single geofence

To create a single geofence:

1. Enter a name that is easy to remember.

Create single geofence

2. Find the location you want to set a geofence. You can create a geofence in a few ways:

Searching for the address in the top bar
Clicking anywhere on the map to move the pointer
Providing longitude and latitude

3. Set the radius (in meters) from the pointer and click the Save button.

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When creating a geofence campaign, you need to set up campaign triggers and specify when to send notifications. After setting these triggers and specifications, you can select Enter or Exit.

Please note that location services should be enabled and in high accuracy mode on the users’ phones. On iOS, this means WiFi should be enabled as well.

Multiple geofences

To upload multiple geofences at once:

1. Click the + (plus) button to upload a CSV file of geofences.

You can download the following sample file to see the format you should follow.

2. Once you upload it, click the Create button.