Generate OTP Codes

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After setting up your WhatsApp channel and templates, you can generate OTP codes to send to users. You can use this endpoint to trigger OTP generation and send it via WhatsApp.

Endpoint and Headers

POST https://verify.useinsider.com/v1/generate 


This API key is sensitive and should never be used on the frontend or mobile SDK; it should only be implemented on the backend.

Visit our Postman collection to test this request.

Headers

HeaderSample ValueDescription
X-INS-AUTH-KEY1a2b3c4d5e6fThis key is required to authorize your request. Refer to API Authentication Tokens to generate your token.
Content-Typeapplication/jsonThis header specifies the media type of the resource.

Body Parameters

ParameterDescriptionData TypeRequiredRules
channelThe channel that you will send the OTP code to.StringYesoneof:whatsapp
toSpecifies the destination phone number in E.164 format to which the OTP code will be sent.StringYese164
localeDetermines the language/locale in which the OTP code message will be sent.StringNo (Default: en)

oneof:pt af sq ar az bn bg ca zh_CN zh_HK zh_TW hr cs da nl en en_GB en_US et fil fi fr ka de el gu ha he hi hu id ga it ja kn kk rw_RW ko ky_KG lo lv lt mk ms ml mr nb fa pl pt_BR pt_PT pa ro ru sr sk sl es es_AR es_ES es_MX sw sv ta te th tr uk ur uz vi zu

ttlSpecifies the Time-To-Live (TTL) duration for the OTP code, i.e., the time window within which the OTP code is valid. Measured in seconds.IntegerNo (Default: 180)min:60 max:600
code-lengthSpecifies the length of the OTP code to be generated. The code length must be between 4 and 8 digits.IntegerNo (Default: 4)min:4 max:8
custom-codeIf provided, allows you to specify a custom OTP code instead of generating one.IntegerNomin:1000 max:99999999
max-attemptsSets the maximum number of allowed OTP verification attempts. If the verification fails after reaching this limit, further attempts might be denied.IntegerNo (Default: 3)min:1 max:10

is-unique

When set to true, ensures that a unique OTP code is generated for this request.

BooleanNoboolean

Sample Request

Every request made to the request endpoint requires a request body formatted in JSON and containing your parameters. 


Make sure to replace the sample values in the request header(s) and body where required before sending your request.

Below is a sample request to generate and send a WhatsApp verification code with a specified locale and time-to-live (TTL)

curl --location 'https://verify.useinsider.com/v1/generate' \
--header 'Content-Type: application/json' \
--header 'x-ins-auth-key: 1a2b3c4d5e6f \
--data '{
    "channel": "whatsapp",
    "locale": "tr",
    "to": "+905XXXXXXXXX",
    "ttl": 600
}'

Sample Responses

202 Accepted

This response indicates that your request was successfully completed.

{
  "key": "whatsapp-12345",
  "channel": "whatsapp",
  "dateCreated": "2023-07-28T14:40:41Z",
  "dateUpdated": "2023-07-28T14:40:41Z",
  "locale": "en",
  "maxAttempts": 3,
  "ttl": 180
}

400 Bad Request: Invalid request payload

{
    "errors": [
        {
            "message": "invalid request payload"
        }
    ]
}

400 Bad Request: Missing required field

{
    "errors": [
        {
            "message": "this field is required",
            "field": "text"
        }
    ]
}

401 Unauthorized

{
    "errors": [
        {
            "message": "unauthorized"
        }
    ]
}

429 Too Many Requests

{
    "errors": [
        {
            "message": "rate limit exceeded"
        }
    ]
}

500 Internal Server Error

{
    "errors": [
        {
            "message": "server error"
        }
    ]
}

Limitations

  • All functions must be executed with a simple HTTPS POST request.
  • The API Key should be provided as the authorization key in the request header. If the key is incorrect, the operation will not be executed, and an authorization error will be returned in the response.
  • The service is subject to a rate limit of 100 requests per second to ensure optimal system performance, and clients exceeding this limit will receive an HTTP 429 Too Many Requests response.

The default limit shown here is a standard baseline. If your use case requires higher capacity, feel free to reach out to the Insider One team — we can adjust it to fit your needs.