If specific search terms return no results in Eureka, follow these steps to improve coverage and relevance:
1. Check Product Catalog
Ensure that the product exists in the Product Catalog. Then, visit the Product Attribute Settings and verify that the relevant product attributes (e.g., product name, color, style) have the "Searchable" toggle enabled. This ensures those attributes are indexed and considered during search queries. For example, if “white” or “crop” isn’t returning results, check if these values are indexed for search.
2. Check Global Filter
Review the Global Filter settings. Rules applied here may unintentionally filter out results across multiple queries.
3. Check Merchandising Rules
Go to the Merchandising Rules section. Ensure that there are no “hide” actions applied to the keyword or its category that could exclude relevant products.
4. Check Synonym Definitions
Ensure that common variations or alternative terms are defined as synonyms in the system. For example, add "hoodie" as a synonym for "sweatshirt" so users can find the intended product regardless of term variation.
5. Check URL Redirections (Optional)
While URL redirections do not impact search results, confirm if a redirect exists for branded or generic terms. Ensure it points to a relevant landing or product page.