Before starting the integration, you can read about On-Site in Architect.
To use the on-site channel in your journeys:
- You need to activate the respective product for your account. If it is not available in Architect, you can consult the Insider One team.
- You need to have the Insider Tag implemented on your website.
Capabilities and integrations
See the table below for the capabilities that would require additional integrations:
| Requirement | Dynamic custom content | Cross-Channel (App & Web) | Omni-Channel Segmentation (App & Web & CRM) | Unification |
|---|---|---|---|---|
| Insider Tag | Yes | Yes | Yes | Yes |
| Mobile SDK | No | Yes | Yes | Yes |
| Insider Object | Yes | Yes | Yes | Yes |
| Upsert User Data API | No | No | Yes | Conditional |
| Note: Conditional status is provided as an alternative data ingestion method, tailored to your needs and applications. | ||||
Frequently asked questions
Q: Can I display an on-site campaign to a user who comes from the application?
A: Yes, you can. However, app-sourced or CRM-sourced dynamic content is not available in on-site products.
Q: What type of dynamic content can I use in the message?
A: You can use web-sourced custom user attributes.