Use Cases for WhatsApp

Using WhatsApp, you can have an in-the-moment connection with your users with personalized and interactive content. It enables you to:

• Convert your subscribers to users

• Engage post-purchase

• Nurture existing customers

• Delight VIP users

• Influence abandoners

Convert subscribers to users

• Make your new users excited about travel packages.

• Influence your subscribers to book a reservation at a discounted price.

• Promote your best-selling products to your subscribers.

• Welcome your subscribers in real-time after they opt in.

• Encourage your users to make their first purchase.

• Provide a delightful onboarding experience.

• Push your users to commit to a long-term subscription.

• Share exciting content to delight your users.

• Increase conversion by providing free or sample products to users.

• Welcome users and offer them coupon codes for the first-time purchase.

• Notify your subscribers about their activation status.

Engage post-purchase 

• Send a customized booking confirmation in real time.

• Engage post-purchase with a feedback survey.

• Learn about your customer's experience by sharing a survey.

• Send real-time order confirmation messages.

• Send real-time payment confirmation notifications.

• Notify your customers about the shipping status.

Nurture existing customers

• Excite your customers with upcoming travel packages.

• Increase AOV with personalized holiday promotions.

• Excite your customers about a clearance sale.

• Drive repeat purchases with a replenishment trigger.

• Send seasonal promotions to segmented users.

• Launch your products using a tailored message.

• Influence your users to subscribe to a higher plan.

• Keep your audience hooked on what's coming up next.

• Send a personalized birthday wish to VIP customers.

• Send an anniversary wish with a promotion.

• Remind your customers about an upcoming event.

Delight VIP users

• Reward your VIP users with exclusive deals for their favorite products.

• Delight your VIP customers with a sneak peek of your launches.

• Celebrate your loyal customers with special discounts.

• Reward your VIP customers who joined the community.

• Pamper your long-time customers with exclusive campaigns.

• Excite loyal customers by giving them early access.

• Invite loyal customers to your exclusive community.

Influence abandoners

• Recover lost revenue with timely cart reminders.

• Offer discounts to convert browse abandoners.

• Bring back your inactive users with tailored promotions.

• Send contextual cart reminder messages.

• Influence browse abandoners to come back.

• Re-engage with your inactive users and collect feedback.