Two-Factor Authentication (2FA) adds an extra layer of security to your MindBehind Flow account by requiring both your password and a verification code during login. This ensures that only authorized users can access your workspace, even if login credentials are compromised.
In this guide, you will get answers to these questions:
Sign up before enabling 2FA
To sign up for the MindBehind Flow, follow the steps below:
The Company Admin must send an invitation to new users. Following the invitation, you will receive an invitation email as shown below. Click the Accept This Invitation button.
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You’ll then be asked to set a password and enter your name to complete the account creation process, or you can proceed with Google sign-up.
After registration, you can log in with the credentials you set.
If this is your first time logging in, you will be asked to activate 2FA, and you can proceed with the steps below.
Enable 2FA for your account
All company users will be prompted to set up two-factor authentication (2FA) during their first login.
Upon the first login, you will see a QR code on the screen.
Open your authenticator app (such as Google Authenticator or Authy) on your mobile device.
Use the authenticator app to scan the QR code displayed on the screen.
The authenticator app will generate a 6-digit PIN.
Enter this PIN in the field labeled "Enter Authentication Code" on the same setup screen.
After entering the PIN, click the Continue button.
You will be provided with backup codes, which can be used to access your account if you are unable to access your One Time Password (OTP) device.
You should copy or download these backup codes and store them in a secure place.
After managing the backup codes, click the Continue button to complete the setup process.
From now on, every time you log in, you will be prompted to enter your one-time password (OTP) for authentication.
Subsequent logins
During each login attempt, you will be prompted to enter a 6-digit code.
Open the authenticator app on your mobile device.
Enter the current 6-digit code displayed in the app.
If you don’t have access to your authenticator app, click the Use Backup Code Instead option.
You will be redirected to a page where you can enter a backup code.
Select Remember this browser for 1 week to skip entering an authentication code for the next 7 days.
Each backup code can only be used once. Use the backup codes in the order they appear in the downloaded file.
If you lose access to the authenticator app or have used all backup codes, contact the Insider One team or another team member with admin privileges to refresh your 2FA credentials.
Reset Two-Factor Authentication (2FA)
Only users with an admin role can reset 2FA for other users.
If you change the device on which your authenticator app is installed, you can reset your 2FA setup to ensure a seamless login experience.
If you have an editor role, contact the Insider One team or another team member with an admin role to refresh your 2FA credentials.
If you have an admin role, follow the steps below to reset the Two-Factor Authentication (2FA):
Log in to the MindBehind Flow panel.
Go to the Users tab under your company.
Find the user whose Two-Factor Authentication (2FA) setup you want to reset, and click the Reset Two-Factor Authentication button.
Read the warning message, and if you’re sure, click the Reset button.
After completing the reset, you will be prompted to set up Two-Factor Authentication (2FA) again at your next login.
Check the 2FA status of users
When you hover your cursor over the Reset 2FA button in the Users tab, you can see whether a user has 2FA enabled. 
The 2FA status for all users is displayed at the bottom of the Company Profile page.
If not all users are protected with 2FA, it will appear as shown in the image below.
If all users are protected with 2FA, it will appear as shown in the image below.
