Why does the active campaign get passive even though all the settings are correct?

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If your Web campaign becomes passive from an active status, check the points below:

  • The activation time you set in the Launch step determines how long your campaign will be active.

  • Verify that all campaign configurations are correctly set.

  • Ensure the variant has enough coupon codes to support the campaign. You can remove the variant or add a new coupon code to it.