You cannot make any changes to External Platform Integrations without having either an Administrator or an Editor with PII access in InOne. Refer to User Roles for further information.
File Transfer Protocol (FTP) is a way to download, upload, and transfer files from one location to another on the internet and between computer systems. FTP enables the transfer of files back and forth between computers or through the cloud. Users require an internet connection to execute FTP transfers.
In an FTP transaction, the end user's computer is typically called the localhost. The second computer involved in FTP is a remote host, which is usually a server. Both computers must be connected via a network and configured properly to transfer files via FTP. Servers must be set up to run FTP services, and the client must have FTP software installed to access these services.

The data transfer is one-way, operating solely from FTP to InOne. In other words, data flows from the FTP server into InOne, and there's no outbound data transmission from InOne to the FTP server.
Use Cases of FTP with the InOne Panel
Manually importing files might sometimes seem difficult, especially if you have no API integrations with Insider One.
Let’s imagine you receive a weekly file of subscribers from your database team. You take that file, proceed to Insider One’s data upload steps, such as static segment uploads, and manually import the file–a process that, in this scenario, might take around ten minutes. With Insider One’s external platform integration, you can spend less than an hour setting up an automated import and save yourself an entire workday. In this case, your database team would just connect to the FTP server, create an automation that will drop the files to the FTP field, and then, the dropped files would simply flow into inOne.
Besides reducing the hassle, the FTP solution also diminishes the struggle of using APIs for organizations that lack tech resources. It removes the impediment where a team struggles to develop the payload that supports our API body structure, sets up a rate limit to ensure the per-minute requests and user volume are within our limitations, and sets up error alerts to monitor for errors. Too much work is being eliminated with this solution.
What does an FTP server look like?
Create your Filezilla graphic user interface account and set up your FTP server there (you can also search for demo FTP spaces on the internet). Once everything is set on the Filezilla side (your host, username, and password that you get from a demo FTP provider and writing down on the Filezilla input fields) you should see such a screen below. The left-hand side resembles your local (your desktop and its items and directories), whereas the right-hand side resembles the FTP field, where you can manually add files. You can also download files from the FTP field to your local desktop.
What are the limitations of FTP?
A maximum of 100MB (3 columns and 1m rows OR 38 columns and 78k rows) of data can be processed in one cycle. If you add a file to your FTP server exceeding that threshold, the system will not consume the file. Therefore, pay attention to your files' sizes when uploading to your FTP server.
The file extension format should be .csv.
There should not be any hashed values.
The given separators are supported in the data:
comma
tab
column
pipe
Connect FTP from InOne
To connect FTP from InOne,
Navigate to Components > Integrations > External Integrations for the setup.
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Select the File Transfer Protocol (FTP) integration.

Click the Integrate button.

Enter the related information for connecting to FTP:
Host URL
User Name
Password
Server Time Zone
FTP Encryption Method (optional)
FTP Encrypted Data Channel (optional)
TLS Session Reuse (optional)
Click Next to finish your setup.
FAQ
Q: Can I ingest product XML feed data for Smart Recommender through FTP?
A: The cycle is mainly built for upserting user data only. For more information on the product data, reach out to the Insider One team.
Q: Can Insider One ingest events and parameters through the FTP server?
A: Yes, it can.