Post-Visit Feedback Survey with NPS

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After the meal, you can ask for a rating and collect an NPS score plus an optional comment.

Insider One’s App Survey product supports an NPS question type where users rate 0–10 using a linear scale or emoji template, alongside Short Answer, Single Choice, Multiple Choice, Linear Scale, Dropdown, and a Thank You page (which can carry a coupon). Multiple question types can be combined in one campaign, and NPS scores and comments export to Excel with user identifiers. The survey is shown in-app and can be triggered by events, which is how a "post-meal" prompt would be wired.

Requirements

  • The Insider SDK

  • The relevant events integrated for the survey to show on the intended trigger

Make your use case advanced

You can use different mobile products and merge lifecycle-based experiences into one mobile journey: