App Templates: Campaign Level Analytics

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You can gain a better understanding of Mobile App Templates individually thanks to Template Store Campaign Level Analytics. You can observe the overall metrics for each Mobile App campaign. In addition to these, you can view the outcomes of the campaign along with detailed breakdowns of variations and more elaborate distributions of click metrics.

This dashboard consists of the following sections:

Campaign Information

The first section you see on the page is the campaign information. You can check the details of the campaign like Created On, Re-Eligibility Duration, Segments, Rules, etc. when you click the Details against the row.

Pre-filters

You can refine the results using pre-filters. All of them are selected by default when you first land on the page. However, you can modify these selections according to your preferences at any point.

Goals and Parameters

You can choose events and their parameters to calculate your conversion. It calculates the conversion over the event related to the campaign you selected.

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The campaigns that do not have this selected event as a campaign goal will not appear here.

Report Type

You can view your report as click-through or view-through.

Platform

3 different options are available under the platform, which are All Platforms, iOS and Android. Then, you can see the results according to your device platform selection.

Date Range

You can check the specific date ranges to narrow down your results. Metric data for a campaign changes together with the date range you pick.

Summary Metrics

You can see the summary metrics located after the pre-filters. These metrics have significant importance for the App Templates, providing a holistic understanding of your campaign, and they change according to the filters applied.

Impressions

Impressions refer to the number of times that users viewed your campaign. In total, you will observe the sum of the impressions of the different variants, excluding impressions from the control group.

Incremental Conversion

Incremental Conversions are the extra conversions that come from the campaign's variations. 

Conversion Rate

Conversion Rate is the percentage of Conversions to Impressions.

Conversions

Conversions are the number of successful goal achievements, adding up the counts from all the different variations.

CR Uplift

Conversion Rate Uplift (CR Uplift) is the percentage of the Conversion Rate difference between the variant and the control group. 

Revenue by Currency

Revenue is the total value of purchases made by users who engaged with the variations. It sums up the value of revenue across all variations and is presented in the main currency. To view revenues in other currencies, you can click on "Revenue Breakdown".


You can also observe your results on the graphs. You can see the performance by metrics and clicks by elements.

Performance by Metrics

On this graph, you can see 3 different metrics which are Impressions, Conversions, and Incremental Conversions.

You can see and compare those metrics as you want. You can select the metric from the dropdown menu to see its trend. You can also observe the graph on a daily, weekly, or monthly basis. It shows you the results with the date range selected on the top right.

Clicks by Elements

You can view the click distributions of the elements in your template in this chart. You will only see the buttons used in the campaign.

App templates have several click actions and buttons. Users click on these areas and actions to respond to the templates. The clicks metric shows the number of times any button is clicked by the user in the campaign. You can see the Clicks by Elements insights on the graph, and also export them. 

To collect clicks individually for different elements, your minimum SDK versions(s) should be as follows: 

  • iOS - 12.7.3
  • Android - 13.8.0
  • Flutter - 3.5.0
  • React Native - 5.5.0
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Click distribution in SDKs lower than these may not be available. You should update your SDK, and the user should also update their application to the latest version by store.
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If you have previously created app templates, the click distribution might not be available due to feature changes and improvements on the templates. If you relaunch your app template campaign, the click distribution will be reflected in the analytics.

To get your report with click insights for each template, click the Reports > Export button.

After the export report has been downloaded from the panel, the report will be saved in your local device in .xlsx format.

The report will have 4 different sheets: Overall Analytics, Campaign Metrics, Interaction Metrics, and Revenue Metrics. You can view the click details in Interaction Metrics.

In your enhanced templates, the total number of clicks for each button directly on the campaign detail page provides a quick overview of user engagement. Additionally, you can preview elements with images, making it easier to visualize and track the impact of each element.

All click data will be sent to UCD as events, ensuring accurate tracking and easier integration with other systems.

You can segment users based on click data to create better-targeted campaigns and more personalized user experiences.

The click data is also incorporated into the lead report. This allows user-based (and overall) click tracking, making it easier to measure campaign impact.

The Clicks by Elements data is available as of December 17, 2024.

InApp

The InApp template can have click distribution for its overlay, close buttons, image, copy button, button 1, and button 2.

When you download your report, you can also see the clicks for each element individually.

Lead Generation

The Lead Generation template can have click distribution for its overlay, close button, image, copy button, button 1, and button 2.

When you download your report, you can also see the clicks for each element individually.

Wheel of Fortune

The Wheel of Fortune template can have click distribution for its close button, copy button, spin button, and secondary button.

When you download your report, you can also see the clicks for each element individually.

Scratch Coupon

The Scratch Coupon template can have click distribution for its overlay, close button, image, copy button, and secondary button.

When you download your report, you can also see the clicks for each element individually.

WhatsApp Trigger

The WhatsApp Trigger template can have clicks for the template itself.

When you download your report, you can see the clicks for this element.

Social Proof

The Social Proof template can have clicks for the close button.

When you download your report, you can see the clicks for this element.

If you configure the button action as Push Permission, you can track the button clicks but not the push permissions. Once the user clicks the call-to-action, they will be redirected to the app settings where the app template analytics cannot track any actions.

Campaigns Table

On the campaigns table, you can select metrics from the dropdown menu, and these metrics are presented in breakdowns for each variant. 

Metric Calculations

MetricFormula
Current StatusPassive/Test/Active
Starts Ondd/mm/yyyy
CR UpliftVar (CR) / CG (CR) - 1
Control Group ImpressionsNumber of CG impressions
Variation Group ImpressionsNumber of Var impressions
Incremental ConversionsVar (Conv) - (Var (Imp) x CG (CR))
Control Group Conversion RateCG (Conv) / CG (Imp)
Variation Group Conversion RateVar (Conv) / Var (Imp)
Control Group RevenueRevenue gained by the control group
Variation Group RevenueRevenue gained by variation group
Control Group Conversions

Number of purchases gained through CG

Some clarifications:

  • If I am a customer and purchased 2 items, does it count as 1 or 2 conversions? 


It counts as 1 conversion disregarding the number of purchased items.

  • What if I made 2 separate purchases within the period set? Does it count as 1 conversion or 2? 


If I made 2 separate purchases within the specified time (conversion period), Insider counts it as 2 conversions. 
For example, If you have an add to cart goal and add 3 different items to the basket after logging in, it will be 1 impression and 3 conversions.

Variation Group ConversionsNumber of purchases gained through Var