Remarketing Segments

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Ad Audiences allow you to sync your Dynamic Segments directly with advertising platforms such as Google Ads, Facebook Ads, and TikTok Ads. This feature replaces and enhances the previous Remarketing functionality with improved performance, flexibility, and usability.

By syncing Dynamic Segments with these platforms, you can deliver personalized ads across channels and run more efficient, behavior-driven remarketing campaigns.

What is a Remarketing Segment?

A remarketing segment is a user segment created in Insider One that can be synchronized with supported ad platforms. These platforms match users using identifiers such as email address, phone number, or other supported attributes, enabling precise audience targeting.

Dynamic Segments in Insider One can include a wide range of data points, such as:

  • User behavior

  • Channel engagement data

  • Cross-platform attributes

  • Custom actions and events

This allows you to build highly granular and intent-driven audiences that go beyond the native targeting capabilities of ad platforms, resulting in more effective and cost-efficient remarketing.

Supported Ad Platforms

You can send Dynamic Segments to the following ad platforms:

Before creating an Ad Audience, each platform must be connected through Integration Settings.

Why use Remarketing Segments?

Remarketing Segments enable marketers to activate richer, behavior-based audiences across paid channels. This helps improve campaign efficiency while reducing unnecessary ad spend.

Key benefits include:

  • Activating precisely defined, high-quality audiences

  • Improving campaign performance using real user behavior data

  • Reducing advertising waste by excluding irrelevant or already converted users

  • Automatically syncing audience updates, including additions and removals

Use Cases

Remarketing Segments are particularly effective in the following scenarios:

  • Lookalike audience creation

Share high-value user segments (such as frequent purchasers or loyal customers) to improve lookalike modeling.

  • Re-engagement of inactive users

Target users who have not visited your website or app recently.

  • Reaching users unresponsive to other channels

Engage users via ads when email, push, or messaging channels show low engagement.

  • Audience suppression

Exclude loyal or recently converted users to reduce ad spend and avoid overexposure.

  • Multi-channel targeting of high-value users

Reach priority audiences consistently across Google, Meta, TikTok, and other platforms.

Access requirements

To send Dynamic Segments to ad platforms, you must have one of the following access levels within Insider One:

  • Manage User

  • Edit & Publish

  • Collaborate

In addition, you must have admin-level permissions in the corresponding ad platform account (Google, Facebook, or TikTok). Without the required permissions, audience creation or synchronization may fail.