What is MindBehind?
MindBehind is a business messaging platform that connects customers from various channels to virtual assistants or live agents. It facilitates communication, improves efficiency, and helps to manage interactions more smoothly.
MindBehind is a central tool for clients’ messaging and workflow automation, supporting better service delivery for employees and customers. It allows users to design and deploy conversational customer experiences, enhancing engagement and communication.
It offers tools to improve how businesses communicate with customers, supporting the evolution of conversational commerce.
What languages does MindBehind support?
You can see the supported languages in MindBehind in the table as follows:
How much coding knowledge is required to use MindBehind?
Building a chatbot is as easy as dragging and dropping modules, typing in messages and questions, and connecting them with lines. You can use our integration, logic, and input modules to customize your chatbot, add extra functionalities, or natively integrate it with any system.
Can I embed a chatbot into my website and mobile app?
You can insert a simple code block to embed WebChat or AppChat on any website or mobile app.
Can I test my chatbot before updating my channels?
You can use the Preview window next to the Design screen. This allows you to always check how your chatbot will assist and function before you publish it on your messaging channels.
What browsers does MindBehind work best with?
Currently, MindBehind recommends using only Google Chrome for the best results.
Which messenger channels do you support?
Currently, MindBehind supports the most used messenger channels: WebChat, AppChat, WhatsApp, Telegram, Facebook Messenger, Twitter, Instagram, Microsoft Teams, and Turkcell BiP.
Where will MindBehind be hosted? Will you host MindBehind for us?
MindBehind has 2 options available for deployment: Cloud and On-premise.
- Cloud deployment options are:
- Google Cloud Platform (EU Cluster)
- Huawei Cloud Platform (TR Cluster)
- Private Cluster (Special Domain for partner)
- On-premise deployment will be carried out using your private servers.