Export Invalid Phone Numbers

Suggested reading: Dynamic segment

You might encounter different reasons for undelivered messages. To avoid sending unnecessary SMS messages to hard-bounced phone numbers, you can use the attribute of Invalid phone numbers. Invalid phone numbers are those that you are trying to reach in a non-standard format, or that are missing numbers or country codes. 

Thanks to the invalid phone number attribute, you get protected from the overcost of sending redundant SMS messages.

Create a dynamic segment

To create a Dynamic Segment for Invalid phone numbers:

1. Navigate to Audience > Segments > Saved Segments. 
2. Click the Create button in the top right corner of the screen. Enter Segment Name, choose Dynamic Segment as the type, and proceed. 
3. Choose Attributes under the Standard tab.  
4. To define the Invalid Phone Number segment, select the "Invalid SMS Phone Number", "is", and "True" options from the dropdown menu.
5. Click Save, and your segment is ready.

Export invalid phone numbers

To export phone numbers segmented as Invalid phone numbers, 

1. Click the Export button against the segment you want to export.  2. Click the Export button. You can also get the User Attributes if you click the checkbox. You will export the contacts (phone number) as a CSV file and receive an email including the file when it is ready.