Since groups and roles define what you are authorized to do within your account, they also affect viewing analytics. In larger companies, different departments often have distinct goals and promotions, and these departments might want to track campaigns and their performance based on their region or team. For example, as a member of Group A, you will only have visibility for analytics linked with Group A. If a member of Group B shares analytics of a campaign link that belongs to Group B with you, as a member of Group A, you will not be able to view the link; instead, you will be redirected to the journey listing page.
Account administrator access
An account administrator can view all Architect campaign levels and overall analytics in the Insider One's InOne panel.
To view campaign-level analytics, click the Analytics button next to the campaign.
To view overall analytics, navigate to Reports > Architect Analytics. When you land on the analytics page, as an account administrator, you will see the analytics for all journeys on your InOne panel. To filter specific groups, click the Filter button and select the ones you want to include in your analytics.
Group administrator and member access
A group administrator and group members can view the analytics of campaigns that are visible to them, as well as campaigns that are available to every user in the Insider One's InOne panel.
To view campaign-level analytics, click the Analytics button next to the campaign.
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To view overall analytics, navigate to Reports > Architect Analytics. When you land on the analytics page, as a group administrator or group member, you will see the analytics that belong to all journey campaigns of the groups you are linked with and campaigns that are visible to every user on your InOne panel. To filter specific groups, click the Filter button and select the ones you want to include in your analytics view.
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Unassigned user access
As an unassigned user, you can view all Architect analytics regardless of the groups to which they belong.
To view campaign-level analytics, click the Analytics button next to the campaign.
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To view overall analytics, navigate to Reports > Architect Analytics. When you land on the analytics page, as an unassigned user, you will see the analytics for all journey campaigns on your InOne panel. To filter specific groups, click the Filter button and select the ones you want to include in your analytics.
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