On-Site Campaign History

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The On-Site Campaign History segment targets users based on their past interactions with OnSite personalizations—such as views, clicks, and closes.

  • Example: Variation History - is - My Variation - saw but not clicked

This segment helps you refine targeting by reacting to user engagement or non-engagement with previous OnSite experiences.

How the On-Site Campaign History works

  • The Variation dropdown initially shows a limited number of variants

  • Search by variant name to access hidden variants in the dropdown

  • You can segment based on:

    • Seen

    • Clicked

    • Closed

    • Did not interact (opposite conditions)

  • Example: Use the OnSite segment to target users who opted in and offer them a special discount coupon.

Use Cases

Re-engagement with Social Proof

Target users who saw but did not click a Smart Recommender campaign → Show Social Proof to motivate purchase.

Lead Form Completion

Target users who saw but did not submit a Lead Collection form → Offer gamification (e.g., Wheel of Fortune, Pick a Gift).

Missed Campaign Exposure

Identify users who did not see a product page campaign → Create a new campaign on the homepage to capture their attention.

Re-target Campaign Closers

Target users who closed an On-Page campaign → Use Hello Bar or inline templates to notify them again.