Upload History

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Upload history lets you track the status of your recently uploaded lists, such as a contact list, a statics segment, or any of the suppression pages. 

To find the uploaded lists, navigate to Components > Upload History. 

How does the Upload History work?

The Upload History option allows you to track down the latest uploads from the listing page. The Upload History page is populated with lists from the contact list page or static segment pages. 

On the listing page, you can find the following information: 

  • Status: Status depicts what is the current situation of the uploaded list. It can be any one of the following:
    • Uploaded: Your list has been successfully uploaded.
    • Uploading: Your list upload is in progress
    • Failed: Your list upload didn't happen. Retry the uploading in such a case, or look at the error report to find the possible reason. 
  • Name: It displays the name of the CSV or XLS file uploaded, along with the name of the list. 
  • Data Types: This defines the type of page uploaded as a list. Possible values are Contacts for contact lists, Suppressions for global unsubscribe, unsubscribe group, and bounce pages, and Segments for static segment pages.
  • Uploaded On: This displays the time of the upload. The data shown here is in the UTC time zone.
  • View List: When clicked, the view list option redirects you to the list that you have uploaded.

Uploads related to the APIs (e.g., Upsert User Data API, First-Party Segments API) are not displayed here.

  • Details: You can see the details of the file upload:
    • Uploaded on
    • Uploaded by
    • Uploaded for
    • Uploaded to
  • Upload Count: This displays the number of successful list uploads as Uploaded, and the number of unsuccessful list uploads as Failed Uploads.
  • List Errors: This enlists the type of error that occurred during upload based on the uploaded list type:
    • Contacts
      • Duplicates: Number of duplicate (repeated) users in the uploaded file
      • Invalids: Number of invalid email addresses in the uploaded file
      • Bounced: Number of users who were previously bounced users in the uploaded file
    • Segments
      • Duplicates: Number of duplicate users in the uploaded file
      • Invalid Email Address Identifier: Number of rows that have invalid email addresses in the uploaded file
      • Invalid phone Number Identifier: Number of rows that have invalid phone numbers in the uploaded file
    • Suppression
      • Duplicates: Number of duplicate users in the uploaded file
      • Invalids: Number of invalid email addresses in the uploaded file
  • Download Report: This option will let you download the entire list of errors with every detail in a CSV file.
  • Clear All Failed Reports: Click this option to remove the information for your failed uploads, resulting in a tidy upload history page.

Use Cases

You can use the Upload History option to:

  • See previously uploaded lists to keep track of each upload.
  • Download the problematic users in a list to ensure they have been flagged in your database.
  • Download the problematic users in a list to avoid uploading them again.