---
title: "Why cannot I see my AMP content?"
slug: "why-cannot-i-see-my-amp-content"
description: "Explains why AMP content may not appear, covering common causes, troubleshooting steps, configuration checks, and solutions for email rendering issues."
tags: ["email troubleshooting"]
updated: 2026-09-24T09:52:49Z
published: 2026-09-24T09:52:49Z
canonical: "academy.insiderone.com/why-cannot-i-see-my-amp-content"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why cannot I see my AMP content?

> **Suggested readings**: [AMP for Emails](https://academy.insiderone.com/docs/amp-for-emails), [AMP Sender Registration Form](https://academy.insiderone.com/docs/amp-sender-registration-form), [AMP Carousel](https://academy.insiderone.com/docs/amp-carousel-for-emails), [AMP Accordion](https://academy.insiderone.com/docs/amp-accordion-for-emails), [AMP Form](https://academy.insiderone.com/docs/amp-form-for-emails)

Customers need to get whitelisted by Google to send AMP content in their emails. If you are not whitelisted for AMP content, the AMP content inside the email will not be visible. To get whitelisted, launch your campaign and send the email rather than a test message.

If your sender is whitelisted and you still cannot see your AMP content, you can check the following items:

- [Check the HTML of the AMP block](/docs/why-cannot-i-see-my-amp-content#check-the-html-of-the-amp-block)
- [Check the email content](/docs/why-cannot-i-see-my-amp-content#check-the-email-content)
- [Send a test email to yourself](/docs/why-cannot-i-see-my-amp-content#send-a-test-email-to-yourself)

## Check the HTML of the AMP block

1. Hover over the AMP block in the email and click on the <> icon on the menu. 2. Copy the HTML code of the AMP block to validate it. You can use the following websites to validate it.

- [AMP Playground](https://playground.amp.dev/?runtime=amp4email)
- [AMP Validator](https://validator.ampproject.org/#htmlFormat=AMP4EMAIL)

## Check the email content

For AMP to work, you should correctly create the entire email content. For example, if you have a regular button without a redirection URL, your AMP content will not be visible.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/Screenshot%20at%20Mar%2029%2015-36-04.png)

## Send a test email to yourself

Most of the time, the business address domains block AMP content. Send a test email to your email address, not your business address, to see if your AMP content is visible in your inbox.

Ensure you have completed the following configuration on **Gmail** > **Settings** > **Dynamic email**.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/Screenshot%20at%20Mar%2029%2015-43-49.png)

To use the AMP feature, you must complete the [warm-up process](https://academy.insiderone.com/docs/email-warm-up-plan) and should be sending emails for at least 3 months.

## Related

- [AMP Sender Registration Form](/amp-sender-registration-form.md)
- [AMP Form for Emails](/amp-form-for-emails.md)
- [AMP Accordion for Emails](/amp-accordion-for-emails.md)
- [AMP Carousel for Emails](/amp-carousel-for-emails.md)