WhatsApp is one of the most preferred messaging applications. In addition to providing multichannel capability, it creates an immediate connection with users through personalized and interactive content. Since users are already using WhatsApp while messaging with their family, friends, and colleagues in their daily lives, they are highly familiar with it. You can convert this into an advantage to increase engagement and conversions with your WhatsApp campaigns.
Using WhatsApp for your business messaging opens the door for better communication, leading to better customer engagement, increased trust, and long-term customer relationships:
- Reach out to users on WhatsApp with transactional messages such as boarding passes, flight tickets, order receipts, event tickets, and more.
- Incorporate user opt-in for WhatsApp messages with our pre-built template on your website.
- Track your WhatsApp campaign performance metrics: Opt-in, Sent, and Clicked.
To deep dive into Insider's WhatsApp, these categories might help you: