---
title: "What should I do if the Action Builder doesn't load properly?"
slug: "what-should-i-do-if-the-action-builder-doesnt-load-properly"
description: "Explains how to troubleshoot Action Builder loading issues in Insider One, including browser extensions, third-party cookies, and console errors."
updated: 2026-08-06T12:04:08Z
published: 2026-08-06T12:04:08Z
canonical: "academy.insiderone.com/what-should-i-do-if-the-action-builder-doesnt-load-properly"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What should I do if the Action Builder doesn't load properly?

If you cannot open the Action Builder, follow these steps:

1. Ensure the [Insider Tools Extension](https://chromewebstore.google.com/detail/insider-tools-extension/fnecdmjccbhicpabhgalobcbnoieedon) is Installed.
2. Disable Other Extensions → Some browser extensions might block the Action Builder.
3. Enable Third-Party Cookies → Check your platform settings. If third-party cookies are disabled, allow them in your browser settings.
4. Check for Console and Network Errors → If the issue persists, open your browser's developer tools (F12 > Console/Network) to identify any errors.

If the problem persists, contact the Insider One team with details of any error messages you encounter.

## Related

- [Create a Web Template Campaign](/create-a-web-template-campaign.md)