---
title: "South Africa SMS Guideline"
slug: "south-africa-sms-guideline"
description: "Covers South Africa SMS requirements for Insider One, including promotional and transactional routes, sender ID options, opt-out methods, and onboarding."
updated: 2026-08-06T11:10:39Z
published: 2026-08-06T11:10:39Z
canonical: "academy.insiderone.com/south-africa-sms-guideline"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# South Africa SMS Guideline

You can refer to the SMS guideline for South Africa to support your onboarding process.

| Locale Name | ISO Code | Region | Dialing Code | Available Routes |
| --- | --- | --- | --- | --- |
| South Africa | ZA | Africa | +27 | - Promotional - Transactional |

## Promotional Routes

The following sender ID options are available for promotional SMS in South Africa.

| Available Sender IDs | Comparison of Sender IDs | Opt-out Options for Sender IDs |
| --- | --- | --- |
| Long Code | - Domestic long code supported, Sender ID preserved - Alphanumeric Sender ID is not supported - Branded Sender ID - 10 MPS is the default | Unsubscribe with an external or internal link |

## Transactional Routes

Sender ID approval processes for transactional routes follow the same steps as the [SMS transactional API](https://academy.insiderone.com/docs/send-transactional-single-sms).