---
title: "Solve Attribute-Related Issues"
slug: "solve-attribute-related-issues"
description: "This guide covers troubleshooting steps to solve attribute-related issues."
tags: ["clickstream", "not updated attributes", "ProductFeedETL", "xml based product catalog"]
updated: 2026-04-24T08:04:03Z
published: 2026-04-24T08:04:03Z
canonical: "academy.insiderone.com/solve-attribute-related-issues"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Solve Attribute-Related Issues

If you encounter issues with incorrect or outdated attributes for [Smart Recommender](https://academy.insiderone.com/docs/smart-recommender-overview), the steps you need to follow are the same as those for [out-of-stock items](/v1/docs/handle-out-of-stock-items). The additional steps based on the source that you should check are:

- [ProductFeedETL (Clickstream)](/v1/docs/troubleshooting-for-attribute-related-issues#productfeedetl-clickstream)
- [XML](/v1/docs/troubleshooting-for-attribute-related-issues#xml)
- [Catalog API](/v1/docs/troubleshooting-for-attribute-related-issues#catalog-api)

## ProductFeedETL (Clickstream)

To check whether the attribute is collected correctly on your website:

- To see the custom attribute, copy **Insider.getCustomProductAttributes()** and paste it into the Console.
- The product must be visited for attributes to be updated on the feed.
  - If a product attribute, such as price, is updated but the product hasn’t been visited, the attribute won’t be updated in the feed.

## XML

To verify that the attributes are mapped correctly, refer to the [XML-Based Product Catalog Integration Methodology](https://academy.insiderone.com/docs/integrate-your-catalog-with-xml) for a clearer understanding of the integration process.

## Catalog API

When sending data via the [Catalog API](/v1/docs/product-catalog-api-introduction), ensure you use the correct attribute names in your request.

## Related

- [Handle Out-of-Stock Items](/handle-out-of-stock-items.md)
- [Product Catalog](/product-catalog-api-introduction.md)