---
title: "On-Site Integration for Journeys"
slug: "onsite-integration-for-journeys"
description: "This article lists the requirements to use On-Site as a channel in your journeys."
tags: ["architect channel", "architect integration", "architect onsite", "integrate architect onsite", "journey onsite"]
updated: 2026-01-21T09:27:14Z
published: 2026-01-21T09:27:14Z
canonical: "academy.insiderone.com/onsite-integration-for-journeys"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# On-Site Integration for Journeys

> Before starting the integration, you can read about [On-Site in Architect](https://academy.useinsider.com/docs/what-is-on-site).

To use the on-site channel in your journeys:

- You need to activate the respective product for your account. If it is not available in Architect, you can consult the Insider One team.
- You need to have the [Insider Tag](https://academy.useinsider.com/docs/integration-guides-web-insider-tag-integration) implemented on your website.

## Capabilities and integrations

See the table below for the capabilities that would require additional integrations:

| Requirement | Dynamic custom content | Cross-Channel (App & Web) | Omni-Channel Segmentation (App & Web & CRM) | Unification |
| --- | --- | --- | --- | --- |
| [Insider Tag](https://academy.useinsider.com/docs/integration-guides-web-insider-tag-integration) | Yes | Yes | Yes | Yes |
| [Mobile SDK](https://academy.useinsider.com/docs/developer-guide-mobile-app) | No | Yes | Yes | Yes |
| [Web SDK](https://academy.insiderone.com/docs/insider-web-sdk-integration-guide) | Yes | Yes | Yes | Yes |
| [Upsert User Data API](https://academy.useinsider.com/docs/api-reference-upsert-user-data) | No | No | Yes | Conditional |
| *Note: Conditional status is provided as an alternative data ingestion method, tailored to your needs and applications.* |

## Frequently asked questions

Q: Can I display an on-site campaign to a user who comes from the application? A: Yes, you can. However, app-sourced or CRM-sourced dynamic content is not available in on-site products.

**Q**: What type of dynamic content can I use in the message? **A:** You can use web-sourced custom user attributes.

## Related

- [Architect Channel: Using On-Site](/architect-using-on-site-channel.md)
- [Architect Channel: On-Site Analytics](/architect-channel-onsite-analytics.md)
- [Insider Tag Integration](/developer-guide-insider-tag-integration.md)