---
title: "Kenya SMS Guideline"
slug: "kenya-sms-guideline"
description: "Covers Kenya SMS requirements for Insider One, including sender registration, sender ID approval, compliance rules, and onboarding guidance."
updated: 2026-08-06T11:10:01Z
published: 2026-08-06T11:10:01Z
canonical: "academy.insiderone.com/kenya-sms-guideline"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Kenya SMS Guideline

You can refer to the SMS guideline for Kenya, which will help you while onboarding.

This article provides details about:

- [Promotional Routes](/v1/docs/kenya-sms-guideline#promotional-routes)
- [Transactional Routes](/v1/docs/kenya-sms-guideline#transactional-routes)

| Locale Name | ISO Code | Region | Dialing Code | Available Routes |
| --- | --- | --- | --- | --- |
| Kenya | KEN | East Africa | +254 | - Promotional - Transactional |

## Promotional Routes

Below, you can see the guidelines for promotional routes:

| Available Sender IDs | Opt-out Options for Sender IDs |
| --- | --- |
| Alphanumeric Sender ID - Between 3 - 11 characters. - Must have at least one letter. - A - Z, a - z, 0 - 9, hyphen, and underscore | - Unsubscribe with External/Internal Link - Reply with Keyword |

## Transactional Routes

SenderID approval processes are the same for transactional routes to use the [SMS transactional API](/v1/docs/send-transactional-sms).