---
title: "In-App Integration for Journeys"
slug: "in-app-integration-for-journeys"
description: "This article lists the requirements to use In-App as a channel in your journeys."
tags: ["architect channel", "architect inapp", "architect integration", "integrate architect inapp", "journey inapp"]
updated: 2026-01-22T13:30:49Z
published: 2026-01-22T13:30:49Z
canonical: "academy.insiderone.com/in-app-integration-for-journeys"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# In-App Integration for Journeys

Your title goes hereBefore starting the integration, you can read about [In-App in Architect](https://academy.useinsider.com/docs/whats-inapp).

To use the in-app channel in your journeys:

- You need to complete [Insider's SDK integration](https://academy.useinsider.com/docs/developer-guide-mobile-app). Select your platform to start with the integration.
- You need the SDK integration to collect the **Email** and **Phone Number** attributes. You can also pass this data to Insider as well.
- If you want to run cross-platform journeys, including your web platform, you must integrate the [Web SDK](https://academy.insiderone.com/docs/insider-web-sdk-integration-guide) and the [Insider Tag](https://academy.useinsider.com/docs/integration-guides-web-insider-tag-integration) on your website. With the Web SDK, you need to share the **Gdpr Optin**, **E****mail**, and/or **Phone Number** data, depending on the **identifier** you want to use on both your application and website. This integration is required to unify and target users across platforms.

> If your company obtains your users' consent in compliance with the **local regulations**, make sure to pass the GDPR opt-in field to Insider One. If you want to **stop** collecting and processing the data of an identified user, GDPR opt-in field should have the *false* value. Insider One cannot be held liable if these obligations are not fulfilled and reserves the right to seek compensation from your company.

Your title goes hereTo send messages through email and SMS, you must complete the [email integration](https://academy.useinsider.com/docs/integration-guides-email-integration) and [SMS integration](https://academy.useinsider.com/docs/integration-guides-sms-integration), respectively.

## 

## Capabilities and integrations

See the table below for the capabilities that would require additional integrations:

| Requirement | Cross-Channel (App & Web) | Omni-Channel Segmentation (App & Web & CRM) | Unification |
| --- | --- | --- | --- |
| [Mobile App SDK](https://academy.useinsider.com/docs/developer-guide-mobile-app) | Yes | Yes | Yes |
| [Insider Tag](https://academy.useinsider.com/docs/integration-guides-web-insider-tag-integration) | Yes | Yes | Yes |
| [Web SDK](https://academy.insiderone.com/docs/insider-web-sdk-integration-guide) | Yes | Yes | Yes |
| [Upsert User Data API](https://academy.useinsider.com/docs/api-reference-upsert-user-data) | No | Yes | Conditional |
| *Note: Conditional status is provided as an alternative data ingestion method, tailored to your needs and applications.* |

## Frequently asked questions

**Q:** What type of in-apps can I use in my journeys? **A:** You can use [WhatsApp Trigger](https://academy.useinsider.com/docs/template-store-whatsapp-trigger), [Wheel of Fortune](https://academy.useinsider.com/docs/template-store-wheel-of-fortune), [Scratch Coupon](https://academy.useinsider.com/docs/template-store-scratch-coupon), [Social Proof,](https://academy.useinsider.com/docs/template-store-social-proof) [InApp](https://academy.useinsider.com/docs/template-store-inapp), [NPS](https://academy.useinsider.com/docs/net-promoter-score-nps), and [Short Answer Survey](https://academy.useinsider.com/docs/short-answer-survey).

**Q:** What type of dynamic content can I use in the message? **A:** Dynamic content is unavailable in in-app messages.

## Related

- [Architect Channel: Using In-App](/architect-using-inapp.md)
- [Architect Channel: In-App](/architect-inapp.md)
- [Architect Channel: InApp Analytics](/architect-in-app-analytics.md)