---
title: "Get the Web Push Token"
slug: "get-web-push-token"
description: "Covers finding your Web Push token, stored as insdrSubsId, in Chrome and Firefox browser cookies for Insider One troubleshooting requests effectively."
tags: ["web push token", "web push troubleshooting"]
updated: 2026-08-05T07:23:49Z
published: 2026-08-05T07:23:49Z
canonical: "academy.insiderone.com/get-web-push-token"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get the Web Push Token

If you encounter any issues receiving [Web Push notifications](/v1/docs/types-of-web-push-notifications), you may need to share your Web Push token with the Insider One team for troubleshooting.

Web Push tokens are stored under the **insdrSubsId** name.

## Chrome

To get your Web Push token on Chrome:

1. Click right > **Inspect** on your website and open the browser console.
2. Go to **Application** > **Cookies** to see the value of **insdrSubsId**. You can copy this value and share it when requested.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1772612997008.png)

## Firefox

To get your Web Push token on Firefox:

1. Click right > **Inspect** on your website and open the browser console. 2. Go to **Storage** > **Cookies** to see the value of **insdrSubsId**. You can copy this value and share it when requested.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1772613013621.png)

## Related

- [Debug Service Worker](/debug-service-worker.md)
- [Check the User Web Push Permission](/check-web-push-user-permission.md)