---
title: "Export Collected Data"
slug: "export-collected-data"
tags: ["collect feedback", "export feedback", "export feedback campaign", "export leads", "export survey", "export survey results", "how to export leads", "lead collection campaign"]
updated: 2026-02-23T12:06:54Z
published: 2026-02-23T12:06:54Z
canonical: "academy.insiderone.com/export-collected-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export Collected Data

The **Export Collected Data** option allows you to export the answers of Feedback campaigns and the collected leads of Lead Collection campaigns.

> [!NOTE]
> Only users with the appropriate authorization role can export the variation data.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1724757286513.png)

1. After clicking the **Export Collected Data** option, specify the data's date range and choose the variation.![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1724757352275.png)

> [!WARNING]
> You can select a maximum date range of one year.

> [!WARNING]
> You cannot export the result if no data has been collected in the selected date range.

1. After properly selecting the date range and variant, click the **Export** button; the result will be downloaded to your device immediately.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1MVO3N5U.png)

If the data is extensive and requires time to prepare the result, it will be sent to you via email. In this case, you can see this toaster message after clicking the **Export** button.![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1724758558510.png)

1. You will receive this email once the report is ready. Click the **Download** button to access the results. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1767185831774.png)

You will receive an error email if the email cannot be generated because of an issue. Click the **Retry** button to be redirected to the Web Templates page with your previous selection. You just need to click the **Export** button again. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1767185855225.png)

> [!WARNING]
> Since the report includes PII data, only the user who sent the request can access it. If the user shares the URL with another user, this user cannot access the report.
> 
> If the primary user is no longer eligible to see this report (because of PII access, Group Level Access, or any other reason), they cannot access it.

> [!NOTE]
> If the user completes the survey twice with different responses, only their most recent response will be considered, and they will belong to the latest segment accordingly. Contact the Insider One team to generate user [segments](/v1/docs/segments) based on the answers provided.

> [!NOTE]
> When you duplicate a campaign, previously collected data is not transferred to the duplicated version. The duplicated campaign starts with empty data and will begin collecting new data only after it goes live.

Because of limitations in the XLSX format, the file is exported to CSV. You can convert the file easily to XLSX if you want.

#### Method 1

1. Search “CSV to Excel” on the browser.
2. Visit one of the websites.
3. Upload the collected data file.
4. Click the button.
5. The XLSX file is ready, and you can download it.

#### Method 2

1. Open a Google Sheet file.
2. Follow **File** > **Import** > **Upload** > **Browse**
3. Select the file and click the **Open** button
4. Click the **Import Data** button on the modal.
5. The XLSX file is ready.

#### Method 3

1. Open an Excel sheet.
2. Follow **Data** > **From Text/CSV** > **Upload** > **Browse**.
3. Select the file and click the Import button.
4. Click the **Load** button on the modal.
5. The XLSX file is ready.
