---
title: "Commerce Manager for Live"
slug: "commerce-manager-for-live"
description: "Learn how to use Commerce Manager for Live in MindBehind Live to select catalogs choose products and send single or multi-product messages to customers during live conversations."
tags: ["commerce manager", "mindbehind live"]
updated: 2026-03-13T15:57:10Z
published: 2026-03-13T15:57:10Z
canonical: "academy.insiderone.com/commerce-manager-for-live"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Commerce Manager for Live

This guide aims to explain how you can use Commerce Manager for Live. To learn how to use the Commerce Manager for Live, follow the steps below:

1. Click the **eCommerce** button on the chat screen to open the **Catalog** tab. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/ecom*.png)
2. You will see the **Commerce Managers** belonging to the company listed on the tab. Choose the relevant **Commerce Manager**. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cmcm.png)
3. Then, you will proceed to select the catalogs belonging to the **Commerce Manager**. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cmcm2*.png)
4. After selecting the catalog, the **body**, **footer**, and **button text** fields are activated. If the total number of products is more than 1, the **header** field is activated.
  - The **Body text** is required for multi-products and single products. It should be less than 1024 characters.
  - The **Footer text** is optional and should be less than 60 characters.
  - The **Header text** is required for multiple products and should be less than 60 characters.
  - The **Button text** is optional and should be less than 20 characters. The default is "View" for the single product and "View items" for multi-product.![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cm4.png)
5. After you fill in the required information, click the **plus (+)** button to add a new section.
6. After selecting the section, you will see the section title field and products below. Enter the **Section Title,** and you can choose one or multiple products from the product list. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cm5.png)

  - The Section Title text is required for each section.
  - A minimum of 1 and a maximum of 10 sections can be created.
  - Each section should have at least 1 and at max 10 products, with a maximum of 30 products in total across all sections.
7. You will see the products belonging to the selected catalog listed. You can mark the products to add them to the selected section.
8. No new selection is allowed when the total product limit is exceeded. To make a new selection, you should remove one from the previously selected products.![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cm6.png)
9. After filling in the relevant fields and selecting the products, click the **Send** button to send a single or multi-product message. ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/cm7.png)
10. You can click the **Close** button to close the Commerce Manager tab. Your configurations are not deleted when you click them.