---
title: "Check Opt-in Settings"
slug: "check-opt-in-settings"
description: "Covers checking Web Push Opt-in Settings in InOne, including the Activate Opt-in toggle and opt-in delay settings that can block the prompt correctly."
tags: ["opt in settings", "receiving no web push", "web push opt in", "web push optin", "web push troubleshooting"]
updated: 2026-03-04T07:28:09Z
published: 2026-03-04T07:28:09Z
canonical: "academy.insiderone.com/check-opt-in-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check Opt-in Settings

If you [receive no Web Push notifications](/v1/docs/receiving-no-notifications) after checking the operating system and browser levels, you can continue troubleshooting in the [Web Push Settings](/docs/web-push-settings).

A common reason for this issue is that the Web Push opt-in is not enabled. If opt-in is disabled, the subscription prompt will not appear on your website.

## Check Web Push Settings

1. To check Web Push Settings, navigate to **Web Push** > **Settings**.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-6XDNALIB.png)

1. Ensure that the **Activate Opt-in** toggle is enabled.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1734619819223.png)

## Review Opt-in Delay Settings

If you set a delay on the **Configure** [**Native**](/docs/native-opt-in-configuration) **and** [**Custom**](/docs/custom-opt-in-configuration) **Opt-in** pages, users will receive the opt-in notification after the specified seconds. This may be why the user does not receive the opt-in notification right after visiting your website.

This delay may be why users do not see the opt-in prompt immediately upon visiting your website.

## Related

- [Web Push Notifications Not Received](/receiving-no-web-push-notifications.md)
- [Check the Web Push URL](/check-web-push-url.md)