---
title: "Architect Channel Integrations"
slug: "channel-integration"
description: "Explains Architect channel integrations, covering capabilities and requirements for Web Push, App Push, Email, SMS, WhatsApp, In-App, On-Site, and API."
tags: ["architect channels integration", "architect channel", "architect integration"]
updated: 2026-01-07T21:14:55Z
published: 2026-01-07T21:14:55Z
canonical: "academy.insiderone.com/channel-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Architect Channel Integrations

Each channel on Architect has its own capabilities and requirements. You can integrate Web Push, App Push, Email, SMS, WhatsApp, InApp, On-Site, Facebook Custom Audiences, and Call an API in your journeys.

Upon completing the requirements in [Before Integration](https://academy.useinsider.com/docs/architect-before-integration), start with the channel(s) you want to integrate.

[<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M3 8C3 6.34315 4.34315 5 6 5H10H18C19.6569 5 21 6.34315 21 8V16C21 17.6569 19.6569 19 18 19H10H6C4.34315 19 3 17.6569 3 16V8ZM11 17H18C18.5523 17 19 16.5523 19 16V8C19 7.44772 18.5523 7 18 7H11L11 17ZM9 7L9 17H6C5.44772 17 5 16.5523 5 16V8C5 7.44772 5.44772 7 6 7H9ZM13 10C13 9.44771 13.4477 9 14 9L16 9C16.5523 9 17 9.44772 17 10C17 10.5523 16.5523 11 16 11L14 11C13.4477 11 13 10.5523 13 10ZM14 13C13.4477 13 13 13.4477 13 14C13 14.5523 13.4477 15 14 15C14.5523 15 15 14.5523 15 14C15 13.4477 14.5523 13 14 13Z" fill="#0A2ECC"></path>&nbsp;</svg>Web Push](https://academy.useinsider.com/docs/web-push-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M8 3C6.89543 3 6 3.89543 6 5V19C6 20.1046 6.89543 21 8 21H16C17.1046 21 18 20.1046 18 19V5C18 3.89543 17.1046 3 16 3H8ZM16 5H14C14 5.55228 13.5523 6 13 6H11C10.4477 6 10 5.55228 10 5H8V19H16V5ZM12 17C12.5523 17 13 16.5523 13 16C13 15.4477 12.5523 15 12 15C11.4477 15 11 15.4477 11 16C11 16.5523 11.4477 17 12 17Z" fill="#0A2ECC"></path>&nbsp;</svg>App Push](https://academy.useinsider.com/docs/app-push-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M3 7C3 5.89543 3.89543 5 5 5H19C20.1046 5 21 5.89543 21 7V8V10.0295V17C21 18.1046 20.1046 19 19 19H5C3.89543 19 3 18.1046 3 17V10.0295V8V7ZM5 10.9334V17H19V10.9334L12.5117 13.8656C12.3576 13.9538 12.1806 14.0008 12 14C11.8194 14.0008 11.6424 13.9538 11.4883 13.8656L5 10.9334ZM19 8.80695L12 11.9705L5 8.80695V7H19V8.80695Z" fill="#0A2ECC"></path>&nbsp;</svg>Email](https://academy.useinsider.com/docs/email-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M19 4C20.1046 4 21 4.89543 21 6V14.9867V16V19.0116C21 19.8099 20.0695 20.2777 19.3923 19.8199L13.7411 16H5C3.89543 16 3 15.1046 3 14V6C3 4.89543 3.89543 4 5 4H19ZM18 6C18.5523 6 19 6.44772 19 7V13V14V17L14.5 14H6C5.44772 14 5 13.5523 5 13V7C5 6.44772 5.44772 6 6 6H18ZM8 11C8.55228 11 9 10.5523 9 10C9 9.44772 8.55228 9 8 9C7.44772 9 7 9.44772 7 10C7 10.5523 7.44772 11 8 11ZM12 11C12.5523 11 13 10.5523 13 10C13 9.44772 12.5523 9 12 9C11.4477 9 11 9.44772 11 10C11 10.5523 11.4477 11 12 11ZM17 10C17 10.5523 16.5523 11 16 11C15.4477 11 15 10.5523 15 10C15 9.44772 15.4477 9 16 9C16.5523 9 17 9.44772 17 10Z" fill="#0A2ECC"></path>&nbsp;</svg>SMS](https://academy.useinsider.com/docs/sms-integration-for-journeys) [<svg width="40" height="40" viewbox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path d="M26.8728 22.9777C26.4996 22.7917 24.6646 21.8932 24.3226 21.7693C23.9804 21.6454 23.7316 21.5833 23.4828 21.9551C23.2339 22.327 22.5188 23.1637 22.301 23.4114C22.0833 23.6596 21.8656 23.6906 21.4923 23.5047C21.1192 23.3186 19.9165 22.9263 18.4909 21.6609C17.3814 20.6761 16.6323 19.4595 16.4147 19.0875C16.1969 18.716 16.3914 18.515 16.5784 18.3297C16.7463 18.1634 16.9515 17.8957 17.1382 17.6791C17.3247 17.4619 17.387 17.3072 17.5115 17.0591C17.6358 16.8114 17.5735 16.5942 17.4803 16.4085C17.387 16.2224 16.6405 14.3941 16.3294 13.6507C16.0266 12.9264 15.7189 13.0243 15.4897 13.0131C15.2724 13.002 15.0231 12.9997 14.7744 12.9997C14.5256 12.9997 14.1213 13.0931 13.7791 13.4646C13.4371 13.8364 12.4728 14.7351 12.4728 16.5632C12.4728 18.3915 13.8103 20.1578 13.9969 20.4059C14.1834 20.6535 16.6287 24.4056 20.3727 26.0144C21.2632 26.3971 21.9585 26.6256 22.5005 26.7969C23.3946 27.0794 24.2082 27.0395 24.8512 26.9441C25.5683 26.8374 27.0595 26.0454 27.3704 25.1777C27.6814 24.31 27.6814 23.5666 27.5881 23.4114C27.4949 23.2566 27.2461 23.1637 26.8728 22.9777ZM20.0629 32.2315H20.0578C17.83 32.2308 15.6449 31.6348 13.7387 30.5091L13.2854 30.2416L8.58653 31.4681L9.84077 26.9089L9.54552 26.4413C8.30277 24.474 7.64645 22.2001 7.64735 19.8658C7.65008 13.0533 13.2196 7.51092 20.0678 7.51092C23.3838 7.51198 26.501 8.79906 28.8451 11.1345C31.1892 13.4699 32.4793 16.5743 32.478 19.8757C32.4752 26.6887 26.9058 32.2315 20.0629 32.2315ZM20.0626 5C11.8295 5 5.12872 11.6684 5.12539 19.8646C5.12433 22.4848 5.81212 25.0424 7.11915 27.2964L5 35L12.9186 32.933C15.1002 34.1171 17.5567 34.7411 20.0569 34.742H20.0629C28.2953 34.742 34.9967 28.0731 35 19.8765C35.0015 15.9048 33.4493 12.1695 30.629 9.3598C27.809 6.55006 24.0585 5.00195 20.0626 5Z" fill="#0A2ECC"></path>&nbsp;</svg>WhatsApp](https://academy.useinsider.com/docs/whatsapp-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M6 5C6 3.89543 6.89543 3 8 3H16C17.1046 3 18 3.89543 18 5V19C18 20.1046 17.1046 21 16 21H8C6.89543 21 6 20.1046 6 19V5ZM14 5H16V19H8V5H10C10 5.55228 10.4477 6 11 6H13C13.5523 6 14 5.55228 14 5ZM10 8H14V12H10V8ZM12 17C12.5523 17 13 16.5523 13 16C13 15.4477 12.5523 15 12 15C11.4477 15 11 15.4477 11 16C11 16.5523 11.4477 17 12 17Z" fill="#0A2ECC"></path>&nbsp;</svg>In-App](https://academy.useinsider.com/docs/in-app-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M5 3C3.89543 3 3 3.89543 3 5V11C3 12.1046 3.89543 13 5 13H9V15H6C5.44772 15 5 15.4477 5 16C5 16.5523 5.44772 17 6 17H10C10.5523 17 11 16.5523 11 16V13V12C11 11.4477 10.5523 11 10 11H5V5H15V6C15 6.55228 15.4477 7 16 7C16.5523 7 17 6.55228 17 6V5C17 3.89543 16.1046 3 15 3H5ZM15 9C13.8954 9 13 9.89543 13 11V19C13 20.1046 13.8954 21 15 21H19C20.1046 21 21 20.1046 21 19V11C21 9.89543 20.1046 9 19 9H15ZM15 19H19V11H15V19Z" fill="#0A2ECC"></path>&nbsp;</svg>On-Site](https://academy.useinsider.com/docs/onsite-integration-for-journeys) [<svg width="40" height="40" viewbox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path d="M35 20.0917C35 11.7568 28.2843 5 20 5C11.7157 5 5 11.7568 5 20.0917C5 27.5973 10.4459 33.8229 17.579 34.9876C17.6194 34.9942 17.6563 34.9629 17.6563 34.922V24.5208C17.6563 24.484 17.6264 24.4541 17.5896 24.4541H13.9143C13.8775 24.4541 13.8477 24.4243 13.8477 24.3874V20.1583C13.8477 20.1215 13.8775 20.0917 13.9143 20.0917H17.5896C17.6264 20.0917 17.6563 20.0618 17.6563 20.025V16.7668C17.6563 12.9844 19.8956 10.8952 23.322 10.8952C24.7912 10.8952 26.321 11.1314 26.6253 11.1809C26.6573 11.1861 26.6797 11.2137 26.6797 11.2461V14.8372C26.6797 14.8741 26.6498 14.9039 26.613 14.9039H24.7882C22.9249 14.9039 22.3438 16.0672 22.3438 17.2607V20.025C22.3438 20.0618 22.3736 20.0917 22.4104 20.0917H26.4263C26.4671 20.0917 26.4984 20.128 26.4922 20.1684L25.8475 24.3975C25.8425 24.43 25.8145 24.4541 25.7816 24.4541H22.4104C22.3736 24.4541 22.3438 24.484 22.3438 24.5208V34.922C22.3438 34.9629 22.3806 34.9942 22.421 34.9876C29.5541 33.8229 35 27.5973 35 20.0917Z" fill="#0A2ECC"></path>&nbsp;</svg>Facebook](https://academy.useinsider.com/docs/facebook-custom-audiences-integration-for-journeys) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path d="M12.1813 10.7119C12.177 11.7346 12.1813 12.7572 12.1858 13.7799C13.9348 13.8358 15.6881 13.8099 17.4371 13.8358C16.6657 17.6386 11.388 18.8717 8.59575 16.3882C5.72456 14.2096 5.86045 9.43144 8.84559 7.40759C10.9321 5.77474 13.8997 6.17863 15.9862 7.59234C16.8059 6.84899 17.5729 6.05404 18.3137 5.22903C16.5779 3.8712 14.4476 2.90438 12.1813 3.00754C7.45165 2.85283 3.10328 6.91343 3.0244 11.5498C2.72191 15.3397 5.26432 19.0565 8.85438 20.3972C12.4312 21.7464 17.0163 20.8269 19.3001 17.6772C20.808 15.6877 21.1323 13.1268 20.957 10.7205C18.0288 10.699 15.1051 10.7033 12.1813 10.7119Z" fill="#0A2ECC"></path>&nbsp;</svg>Google Ads](https://academy.useinsider.com/docs/architect-channel-google-ads-integration-1) [<svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg">&nbsp; <path fill-rule="evenodd" clip-rule="evenodd" d="M9.70499 7.71945C10.0983 7.3261 10.0983 6.68836 9.70499 6.29501C9.31164 5.90166 8.6739 5.90166 8.28055 6.29501L3.29501 11.2806C3.0965 11.4791 2.99817 11.7398 3.00003 12C2.99817 12.2602 3.0965 12.5209 3.29501 12.7194L8.28055 17.705C8.6739 18.0983 9.31164 18.0983 9.70499 17.705C10.0983 17.3116 10.0983 16.6739 9.70499 16.2806L5.42444 12L9.70499 7.71945ZM14.295 7.71945C13.9017 7.3261 13.9017 6.68836 14.295 6.29501C14.6884 5.90166 15.3261 5.90166 15.7195 6.29501L20.705 11.2806C20.9035 11.4791 21.0018 11.7398 21 12C21.0018 12.2602 20.9035 12.5209 20.705 12.7194L15.7195 17.705C15.3261 18.0983 14.6884 18.0983 14.295 17.705C13.9017 17.3116 13.9017 16.6739 14.295 16.2806L18.5756 12L14.295 7.71945Z" fill="#0A2ECC"></path>&nbsp;</svg>Call an API](https://academy.useinsider.com/docs/call-an-api-integration-for-journeys)

## Related

- [WhatsApp Integration for Journeys](/whatsapp-integration-for-journeys.md)
- [Email Integration for Journeys](/email-integration-for-journeys.md)
- [On-Site Integration for Journeys](/onsite-integration-for-journeys.md)
- [SMS Integration for Journeys](/sms-integration-for-journeys.md)
- [App Push Integration for Journeys](/app-push-integration-for-journeys.md)
- [Web Push Integration for Journeys](/web-push-integration-for-journeys.md)
- [In-App Integration for Journeys](/in-app-integration-for-journeys.md)
- [Call An API Integration for Journeys](/call-an-api-integration-for-journeys.md)
- [Before Architect Integration](/architect-before-integration.md)
- [Facebook Custom Audiences Integration for Journeys](/facebook-custom-audiences-integration-for-journeys.md)