--- title: "Canada SMS Guideline" slug: "canada-sms-guideline" description: "Follow Canada SMS guidelines in Insider One to comply with CASL requirements, sender regulations, and SMS messaging best practices for campaigns." updated: 2026-05-14T12:21:36Z published: 2026-05-14T12:21:36Z canonical: "academy.insiderone.com/canada-sms-guideline" --- > ## Documentation Index > Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt > Use this file to discover all available pages before exploring further. # Canada SMS Guideline You can refer to the SMS guidelines for Canada, which will assist you during onboarding. | Locale Name | ISO Code | Region | Dialing Code | Available Routes | | --- | --- | --- | --- | --- | | Canada | CA | North America | +1 | Promotional Transactional | ## Promotional Routes Below, you can see the guidelines for promotional routes: | Available Sender IDs | Opt-out Options for Sender IDs | | --- | --- | | Dynamic Alphanumeric Sender ID is **not accepted** in Canada. Available Senders are: - Domestic Long Code - Toll-Free - Dedicated Short Code | - Unsubscribe with External/Internal Link - Reply with Keyword | After completing these documents, please submit them to the Insider One team for registration. ## Transactional Routes SenderID approval processes are the same for transactional routes to use the [SMS transactional API](/v1/docs/send-transactional-sms).