---
title: "Architect Journey: Use Check Interaction"
slug: "architect-journey-use-check-interaction"
description: "This article shows how to use the Check Interaction element in a journey."
tags: ["check interaction"]
updated: 2026-09-23T19:05:30Z
published: 2026-09-23T19:05:30Z
canonical: "academy.insiderone.com/architect-journey-use-check-interaction"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Architect Journey: Use Check Interaction

You can follow these steps to use Check Interaction after your [Channel](https://academy.insiderone.com/docs/architect-journey-channel-elements) and [Wait elements](https://academy.insiderone.com/docs/what-is-wait-element) in your journey:

1. Select the channel you want to check the interactions on.

![Check interaction](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/31814695-b2a0-404d-a0f2-6d8e3e38e03b.png)
2. Select the “have” or “have not” operator according to your business case.

![Check interaction operators](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/84f1ba7a-91f9-4bf5-b362-a3973727bec3.png)
3. Select the interaction that you want to track.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/ecdfed01-a7e1-4956-b212-cfc33fe618cb.png)
4. Select the channel name that you added before to the canvas.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/e6376640-5c8f-476b-a391-642195aefbba.png)

If you want to track multiple actions or channels, you can add multiple Check Interaction blocks. Save the element to continue designing your journey.

If there is no channel between the [Starter](https://academy.insiderone.com/docs/starter-elements) and Check Interaction element, you cannot select the channel name inside this element.

You cannot select the channels on this element's parallel path.

### ![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/1b397c9a-a770-4a5c-9d90-6812f96481c1.png)

### Tips and tricks

Consider the following items when using the Check Interaction element in your journey.

- You can add a [Wait element](https://academy.insiderone.com/docs/what-is-wait-element) before the Check Interaction element and set a minimum wait time of 1 hour for users to take the desired action.
- You can check multiple users' interactions in a single Check Interaction element. For example, you can check whether the user has opened the email but not clicked on the URL in the email.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/c061fd2c-84fe-4f17-a795-2410cc9670a7.png)

## Related

- [Architect Journey: Check Conditions](/architect-check-conditions.md)
- [Architect Journey: Check Interaction](/check-interaction.md)
- [Architect Journey: Check Reachability](/architect-journey-check-reachability.md)
- [Architect Journey: Reachability on Channels](/architect-journey-reachability-on-channels.md)
- [Architect Journey: Check API Response](/architect-journey-check-api-response.md)