---
title: "Architect Channel: Email Analytics"
slug: "architect-channel-email-analytics"
description: "You can evaluate each email you add to your journey flow while it is running."
tags: ["architect email", "journey email analytics"]
updated: 2026-03-12T11:57:42Z
published: 2026-03-12T11:57:42Z
canonical: "academy.insiderone.com/architect-channel-email-analytics"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Architect Channel: Email Analytics

> **Suggested readings**: [Architect Channel Email](https://academy.useinsider.com/docs/architect-email), [Using Email](https://academy.useinsider.com/docs/using-architect-email), [Email Channel Analytics](/docs/email-channel-statistics)

## Email Analytics

You can evaluate each email (element) you add to your journey flow while it is running.

You can see **Sent**, **Delivered**, **Opens**, **Open Rate**, **Clicks**, **Click Rate**, **Conversions**, **Conversion Rate**, **Revenue** metrics, and their trends. Moreover, you can see email-specific metrics such as **hard bounce**, **spam**, **unsubscribed**, etc., at the bottom of your email analytics page.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/ce6c9e36-8d56-4254-9bfe-1585b1f244e3.png)

## Live Stats

After you launch your journey, you can see the **Arrived** and **Reachable** figures in the Email element on the canvas.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/Screenshot%20at%20Mar%2012%2014-56-10.png)

- **Arrived** displays the number of users who arrive at the Email element.
- **Reachable** displays the number of reachable users on Email.
- **Dropped** displays the number of unreachable users on Email.
- **Skipped (Duplicated)** appears when a user is prevented from receiving the same message twice. It shows the number of users who would have received a duplicate email if this safeguard were not in place. This can happen, for example, when two different users have the same email, and both reach the same message in a journey at similar times. To avoid duplicate sends, the system checks whether the same email has received the same message within the last 30 minutes and skips the second delivery if so.

## Related

- [Architect Channel: Using Email](/using-architect-email.md)
- [Architect Journey: Email Channel Analytics](/email-channel-analytics.md)