---
title: "Announcement about sunsetting basic app templates"
slug: "announcement-about-sunsetting-basic-app-templates"
updated: 2026-06-30T13:57:59Z
published: 2026-06-30T13:57:59Z
canonical: "academy.insiderone.com/announcement-about-sunsetting-basic-app-templates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Announcement about sunsetting basic app templates

[Basic App Templates](https://academy.insiderone.com/docs/basic-mobile-app-templates) will be **deprecated** as of **July 10, 2026**, as part of Insider One’s complete transition to [Enhanced App Templates](https://academy.insiderone.com/docs/enhanced-mobile-app-templates). Going forward, Enhanced App Templates will be the only supported option for creating and delivering InApp messages across App Templates, Architect journeys, and App Template From Push.

This guide explains the sunset process with regard to the following matters:

- [Timeline](/v1/docs/announcement-about-sunsetting-basic-app-templates#timeline)
- [Migrate your existing campaigns and journeys](/v1/docs/announcement-about-sunsetting-basic-app-templates#migrate-your-existing-campaigns-and-journeys)
- [Access to historical data](/v1/docs/announcement-about-sunsetting-basic-app-templates#access-to-historical-data)
- [Technical requirements](/v1/docs/announcement-about-sunsetting-basic-app-templates#technical-requirements)
- [Transition support](/v1/docs/announcement-about-sunsetting-basic-app-templates#transition-support)

This transition will take place in **two phases**.

In the **first phase**, Basic App Templates will **no longer** be available for creating **new campaigns**, **journeys, or App Template From Push**, while **existing** ones will **continue** to run.

In the **second phase**, **campaigns**, **journeys, and App Template from Push campaigns** using Basic App Templates will be fully **paused** and will **no longer** **deliver** messages.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/unnamed (29)(2).png)

Enhanced App Templates

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/unnamed (30)(2).png)

Architect journeys with Enhanced App Templates

This phased approach is designed to provide customers with sufficient time to review their current usage, migrate content to [Enhanced App Templates](https://academy.insiderone.com/docs/enhanced-mobile-app-templates), and ensure continuity without disruption. All **new** **feature** development and **improvements** are available exclusively in **Enhanced App Templates,** which represent the future of in-app messaging on Insider One.

## Timeline

| Date | Basic App Templates | Architect Journeys with Basic App Templates | App Template From Push |
| --- | --- | --- | --- |
| **April 1, 2026** | **Creation, launch**, and **duplication** of Basic App Templates will be **disabled**. Existing **active** Basic App Template campaigns will **continue** **running**. | **Creation** and **duplication** of Basic App Templates within Architect journeys will be **prevented**. **Launch** of Architect journeys that include Basic App Templates will be **prevented**. **Active** journeys that include Basic App Templates will **continue** **running**. | App Template from Push page will be **deprecated**. **Creation**, **launch**, and **duplication** of Basic App Templates created from the App Template from Push page will **no longer** be supported. Insider One team will move **all** **active** (linked) campaigns using Basic App Templates to the App Templates page, so these campaigns will **continue running**. |
| **July 10, 2026** | **All** **active** Basic App Template campaigns will be **paused** and will **no longer** be **displayed** in the app. | **All** Architect journeys that include Basic App Templates will become **passive** and **no longer** trigger messages. | **All** **active** (linked) campaigns using Basic App Templates will be **paused**. |

> [!TIP]
> Campaign and journey **analytics** will remain visible.

> [!WARNING]
> To avoid disruptions, you must complete the **transition** of your campaigns to Enhanced App Templates **by July 10, 2026**.

## Migrate your existing campaigns and journeys

To ensure a smooth transition:

### 1. Review

**Review** your existing channel campaigns and Architect journeys to identify where Basic App Templates are used.

- For channel campaigns, use the Basic App Templates **filter** on the campaign **listing** **page**.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1769695613021.png)

- For Architect journeys, use the In-App channel **filter** on the Architect **listing** **page**.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-1769695718973.png)

- For Template From Push campaigns, check your **active** campaigns on the listing page.

### 2. Recreate

**Recreate** your In-App content using E**nhanced App Templates** for both channel campaigns and Architect Journeys.

- Enhanced App Templates support **all** **capabilities** previously available in Basic App Templates, along with **additional** **advanced** **features**.
- For channel campaigns, **recreate** existing segments and targeting rules. You can find these details in the detail modal, and you will have read-only access to your campaign settings.
- For Architect journeys, **duplicate** the journey and **replace** Basic App Templates **with** **Enhanced App Templates** to create the message design.
- For Template From Push campaigns, use the Enhanced App Templates and check the [Enable App Push Linking](https://academy.insiderone.com/docs/enhanced-app-template-from-push#create-your-template) box in the modal.

### 3. Activate and test

**Activate** and **test** the new campaigns or journeys before delivery.

Once the transition is completed, **pause** or **deactivate** campaigns and journeys that use Basic App Templates.

> [!NOTE]
> Currently, no automated migration tool is available as Enhanced App Templates provide more advanced and flexible configurations that require manual setup.

## Access to historical data

After the sunset date:

- **Historical** **performance** data will remain **available** on analytics pages.
- **Previously created** **campaigns** and **journeys** can still be accessed in a **non-editable** state for reference.
- **Segment**, **trigger** rules, **content**, and **configuration** details will remain **visible**.

## Technical requirements

**No** additional SDK or technical integration is **required**. Enhanced App Templates are already **available** in your panel, and you can start using them **immediately**.

## Transition support

For a more structured transition, you can contact your Customer Success Managers for a transition plan and support with campaign creation.

Customers with a high number of Basic App Templates campaigns are highly recommended to coordinate their transition plans with Insider One Customer Success Managers.
