FAQ about Advanced Rich App Push Notification

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Can I use GIFs for carousel/slider campaigns?

No, GIFs are not applicable for Carousel/Slider campaigns.

Is there any limitation on the number of images/content for carousel/slider campaigns?

You can add 3-6 images for the Carousel and Slider Push notifications.

How does the deep link function work for Advanced Rich Push notifications?

There are two deep link places for advanced rich push notifications. The first one is the placeholder, which is the main button, or you can assign different deep links for each image and redirect users to different pages.

How can I change the content of the Go to App and OK button on Advanced Rich push notifications?

The content of these two buttons on the panel cannot be changed. However, the app developer can configure them during the integration.

Can I use Advanced Rich Push notifications for both platforms?

Carousel and Slider push notification types can be used for both iOS and Android.

Can I see the clicks on each image/content in the Advanced Rich Push Notification reporting?

Yes, the clicks and interactions on different images/content can be analyzed on the results page.

On Android devices, I can see images, but the content on the placeholder, which is written on the InOne panel. What could be the reason?

This might be because of the different behaviors of different Android device types. For example, if the screen is locked or there is more than one push notification on the main screen, the user can only see the title or the message. On the other hand, if a user is not located on the lock screen or there is only one push notification, the user can see the images or products of the Carousel Push Notification.