---
title: "Add Copy Coupon Codes to WhatsApp Business Templates on InOne"
slug: "add-copy-coupon-codes-to-whatsapp-business-templates-on-inone"
tags: ["coupon code", "coupon code template", "create whatsapp template", "whatsapp business template", "whatsapp campaign"]
updated: 2026-03-13T08:42:45Z
published: 2026-03-13T08:42:45Z
canonical: "academy.insiderone.com/add-copy-coupon-codes-to-whatsapp-business-templates-on-inone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://academy.insiderone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Copy Coupon Codes to WhatsApp Business Templates on InOne

The Copy Coupon Code feature lets you include a coupon code variable in your WhatsApp message templates. This makes it easy for users to **copy** and **redeem promo codes** directly from the message, without typing or manual selection required.

When you add the **Copy Offer Code** button, recipients can copy the coupon code to their clipboard with a single tap, ensuring a fast and seamless experience.

To add a Copy Coupon code to your WhatsApp Business Templates on InOne, follow the steps below:

1. To create your WhatsApp template, navigate to **InOne** > **Campaigns** > **Messaging** > **WhatsApp.** Click the **Create** button.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-OEULJM0Y.png)
2. Name your template, click **Create,** and proceed with the template creation screen.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/templatec.png)
3. Select the Marketing template.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-IRAKQWAP.png)
4. Select the template language. It must be in line with the language you use in the message. It will be used to match the language of the receiver base in the Segments step.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-BPAMUPYC.png)

> [!WARNING]
> - Selecting a language is mandatory for all templates.
> 
> - Every language has its own default “Copy Offer Code” text, which appears automatically once the button is added.
5. In the Message Text field, click the **Add Variable** and select **Coupon** from the dropdown.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-NA3AIRSR.png)

This will insert a **coupon variable** into your message body (e.g., where you want the code to appear).

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-XSPTS0VZ.png)
6. Scroll down to the Buttons section and click **Call to Action.** Select the **Copy Offer Code** option in the dropdown.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-98D3CAAE.png)
7. Once added, your message preview will show a **Copy Code** button.

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-GCFE9T05.png)
8. Now, you can review your template and click the **Submit** button. After Meta approval, you can use your template in a campaign.
9. After your template has been approved, you can proceed with [creating your WhatsApp message campaign](/v1/docs/create-a-whatsapp-campaign).
10. In the Coupon Settings, choose your [Coupon List](/v1/docs/coupon-lists).

![](https://cdn.document360.io/c6df4583-da94-4cb2-bb8a-be0cbdd11109/Images/Documentation/image-SBD4AQLH.png)

> [!NOTE]
> Refer to the [Coupon Lists](https://academy.useinsider.com/docs/coupon-lists) to learn how create coupons.
11. Once ready, click **Save and Continue**.

### Key rules for using Copy Coupon Codes

- Coupon templates are only supported for **Marketing** messages.
- Coupon variables cannot be used inside the [WhatsApp Business Carousel templates](/v1/docs/create-a-whatsapp-business-carousel-template-on-inone).
- Coupon codes are limited to **20** characters.
- Only alphanumeric values are supported.
- You can’t customize the button text.
- Templates support only **one** Copy Code button.

## Related

- [Create a WhatsApp Business Standard Template on InOne](/create-a-whatsapp-business-standard-template-on-inone.md)
- [How to Create a WhatsApp Campaign](/how-to-create-whatsapp-campaign.md)
- [Coupon Lists](/coupon-lists.md)
- [Create a Coupon List](/create-a-coupon-list.md)
- [Create a WhatsApp Campaign](/create-a-whatsapp-campaign.md)